Inside Sales Representative

100% on-site role in Elk Grove, CA;
No remote capabilities

As an ALLDATA Business Solutions Manager (Inside Sales), your primary responsibility is to call automotive mechanical and collision repair shop owners, conduct a business needs analysis, and recommend a solutions package designed to improve the shop's financial performance.

The ALLDATA Business Solutions Manager is responsible for planning, implementing, and managing all necessary strategic sales activities for the success of their assigned territory while working collaboratively with internal account management, product development, and marketing teams. Business Solutions Managers with consistently strong sales performance have high earning potential.

The ALLDATA Business Solutions Manager is responsible for planning, implementing and managing all necessary sales activities for the success of their assigned territory. Primary focus is to be involved in managing and working with multi-faceted repair and/or collision customers, software products, software sales processes, policies and procedures, and working within internal cross-functional teams.

• Obtain, maintain and grow your customer base within a defined territory.
• Attain and exceed monthly sales goals for your territory.
• Install and provide onsite and online training for all of ALLDATA’s product lines.
• Leverage ALLDATA’s customer base in order to grow territory performance.
• Utilize a consultative sales approach: prospecting, discovery, and closing.
• Ability to provide excellent customer service skills, resolving customer issues to complete customer satisfaction.
• Drive key measurements within customer satisfaction and retention goals.
• Provide input to management concerning industry trends within the territory.
• Ability to work some nights and weekends at local trade shows, customer and partner events.
• Ability to cultivate relationships with strategic distribution partners.
• Reporting in Elk Grove, CA office Monday – Friday
• 65 prospecting calls to prospects and existing customers
• Create 3 new opportunities, conduct 2 virtual demos and 2 hours talk time daily
• Drive ALLDATA’s unique value propositions.

• Minimum of a high school diploma or equivalent (GED); may include specialized or vocational courses. College degree preferred.
• Three to five years of proven direct sales success. Automotive industry preferred.
• Proven track record of successful sales and territory growth in an independent work environment.
• Two years of experience with online meeting software platforms. Web Ex or Clearslide preferred.
• Two years of experience with sales CRM programs, Microsoft Dynamics preferred.

• Ability to type 30 wpm.
• Intermediate to advanced computer proficiency.
• Proficient in operating all Microsoft Platforms such as Word, Excel, PowerPoint and Outlook.
• Ability to operate popular Internet web browsers, such as Internet Explorer, Firefox, Chrome and Safari.

• Provides WOW! Customer service every time, everywhere
• Understands customer needs and solves their problem
• Shows sense of urgency in correctly meeting customer needs

• Is a reliable and supportive team member
• Values the ideas and opinions of others
• Gives recognition for good work
• Builds strong relationships with others
• Resolves conflict effectively
• Steps in and assumes leadership roles when needed

• Communicates in a clear, straightforward, respectful way
• Demonstrates effective listening skills
• Listens and assumes positive intent
• Shares information in a timely manner

• Does what it takes to do the job right (WITTDTJR)
• Is accountable, takes ownership and meets commitments
• Prioritizes well, plans and executes in a manner of high integrity and ethics
• Makes decisions based on what is best for Auto Zone

• Asks for and embraces feedback
• Owns professional development
• Provides feedback and ideas to develop others

• Understands and is open to change
• Looks for ways to improve our processes, services and products while maintaining our culture of thrift
• Encourages innovative thinking

Most of the time is spent sitting in a comfortable position and there is a frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.