Elk Grove Program - Case Manager

WHO WE ARE: We are more than a nonprofit organization. We are a ministry of service that includes nearly 600 paid professional employees dedicated to helping those we serve. We provide compassionate care today for flourishing communities tomorrow. Founded locally in 1911, VOA Northern California & Northern Nevada is one of the largest providers of social services in the region, delivering a broad range of community-based services that transform lives while meeting immediate needs of families, individuals, veterans, seniors, and youth.

In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night.

OUR MISSION: VOA puts faith into action by providing compassionate human services to empower individuals and strengthen communities. VOA aspires to create a world in which every person lives a life of emotional, physical, and spiritual well-being, filled with hope across Northern California & Northern Nevada.

PROGRAM AND

LOCATION:

VOA-NCNN, a Certified Great Place to Work, is recruiting for a full-time Case Manager position for our Elk Grove Housing Program. The Elk Grove Housing Program provides transitional housing assistance to Elk Grove residents experiencing homelessness, including single adults and families, in coordination with services provided by the City's homeless navigation team and/or other social service providers offering assistance to Elk Grove households experiencing homelessness.

Transitional housing shall be considered short-term housing in which households receive access to services designed to assist them with securing permanent housing as quickly as possible. The program operates three transitional properties. In addition, the program manages four permanent housing properties, three for adults and one for seniors (55+). Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage.

POSITION SUMMARY:

This position is responsible for the development of a case management plan to assist participants in developing a greater degree of self-reliance and independence. It will include linking participants (families, seniors and adults) to education, employment, budgeting strategies/ money management and addressing any bio, psycho, social issues that may lead to homelessness, criminal behavior, or otherwise non-productive lifestyles.

OBJECTIVES/

ACTIVITIES:

A. Responsible for performing daily work requirements to achieve established objectives of the department.1. Provide records and services in compliance with contract policies, regulatory and funding source requirements.
2. Maintain positive relationships with program participants, landlords, Volunteers of America staff and all community service agencies.
3. Create and maintain case management files on each participant which will include personal information, educational and job skills, short-term and long-term plans to become self-sufficient in all areas of his/her life and documentation of participants’ progress and assistance in removing obstacles to set goals.
4. Provide evaluations of individual clients’ needs to maintain their housing. Document all follow-up and placements.
5. Provide crisis management as needed and mediate conflicts with fellow participants, community partners and neighbors.
6. Complete all recertification agreements and extension requests with participants as needed.
7. Assist clients in maintaining compliance with participation agreement.
8. Complete all discharge paperwork in a timely fashion.
9. Assist clients in Temporary Housing with Intensive Housing Searches. 10. Complete budget and housing stabilization plans with participants.
11. Provide resource information and appropriate case planning specific to any participant who has physical or mental impairment.
12. Participate in Volunteers of America and outside training sessions.
13. Perform other reasonably related duties as assigned by the Program Manager.
14. Conduct monthly house meetings.
15. Meet with participants weekly. 16. Arrange or facilitate participant transportation, when needed.

B. Responsible for assistance with client development.1. Liaison between clients and community service agencies to meet client needs.
2. Maintain a list of all available community services and providers.
3. Assure a safe, non-judgmental environment for the clients.
4. Maintain positive, professional…