Office Administration

Job Details

Level: Experienced

Job Location:

Cornerstone Ford/Chrysler - Elk River, MN 55330
Position Type:
Full Time
Education Level: None
Salary Range: $19.00 - $20.00 Hourly

Travel Percentage :
None

Job Shift: Day
Job Category:
Admin - Clerical

We are looking for an Office Administrator to join our team.

• Paid Training and Development
• Paid Time Off (PTO)
• Flexible Schedule – 40 Hour Workweek
• Career Path and Promotion Opportunities
• Free College Education through Strayer Online University
• Multiple healthcare options with corporate contribution
• Free health care option for employee
• Dental Insurance w/Corporate Match
• Free Basic Life Insurance valued at $15,000
• HSA
• 401K w/Corporate Match
• Vision Insurance
• Accident and Critical Illness
• Short- and Long-Term Disability
• Supplemental Life Insurance
• Employee Assistance Program
• Wellness Program with Fitness Discounts
• Auto Sales, Service, Parts, and Accessories Discounts
• Additional Employee Discounts and Perks

• Greets customers in a pleasant and professional manner.
• Receives cash, checks and credit card payments from customers; records amount and issues receipts.
• Provides credit funds on FOB deals or as requested by management.
• Handles customer complaints with integrity and poise and refers dissatisfied customers to the appropriate individuals for resolution.
• Assists with dealer trades.
• Completes the transport process.
• Assigns, books in and posts incoming auction units.
• Assists with accurate and timely scanning of parts, service, AP/AR invoices and car deals.
• Closes repair orders.
• Assists in other parts of the office, parts and service and/or reception areas.
• Assures harmony and teamwork with all other departments and peers.
• Monitors, inspects, tracks and files paperwork, as required.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson.
• Distributes and inputs license plates, including calling customers and updating customer contact information.
• Ensures customer satisfaction is number one priority at all times.
• Maintains a professional appearance.
• Keeps the work area neat and clean.

• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

• Current, valid driver’s license with a driving record that meets insurance company standards.
• Willing to submit and able to pass a pre‑employment background check.
• Excellent communication skills, both verbal and written.
• Good working relations with customers by providing courteous, efficient and professional service.
• Ability to work in a fast‑paced work environment.
• Detail‑oriented, professional appearance and strong work ethic.
• Be a team player and willing to work on personal/group goals.

The company is an Equal Opportunity Employer, drug‑free workplace, and complies with ADA regulations as applicable.