Medical Assistant​/CMA​/RMA​/EMT​/LPN

Position Summary

Riverway Clinic is looking to hire a Medical Assistant/CMA/RMA/EMT/LPN to join our Primary Care team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

• Administer and document medication and clinical procedures according to policy.
• Maintains confidentiality of sensitive information.
• Conducts pre-visit planning, visit process, and other Care Model Process workflows.
• Performs accurate and timely charting to support patient care and service.
• Obtain health history information. Obtain accurate vital signs, recognize and report variances.
• Recognize the need for and perform routine office procedures and testing in the ambulatory care setting.
• Accurately document observations, actions and patient outcomes in EMR.
• Identify patient education needs, provide instruction and pend orders appropriately.
• Stocks and cleans examination rooms between patients and at end of session.
• Sterilizes/cleans equipment and instruments.
• Monitors and requests supplies (or communicates to appropriate staff member) to ensure proper inventory and avoid interruption in service.
• Complies with applicable legislation such as OSHA and infection control standards.
• Assists in orientation and training of new personnel as assigned to ensure established procedures are clearly understood and followed.
• Participates in quality improvement activities.
• Participates actively in self-development and educational activities.
• Complies with Code of Conduct and all policies, procedures and standing orders.
• Performs other duties and responsibilities as assigned, holding themselves accountable.

• Greet patients with a warm welcome and completes interactions with a warm closure.
• Collaborate in patient care hand-offs insuring patient comfort and safety and continuity of care.
• Patient Advocacy:
  Assure patients’ rights to privacy, safety and confidentiality.
• Respect, embrace and value diversity
• Project a professional image through appearance, positive attitude and constructive interactions.
• Honor patient choices/family rights

• Identify and work to resolve problems with other departments and individuals in a constructive manner using Healthy Workplace 1:1 Communication.
• Focus on solving the problem -- not blaming.
• Effectively share job knowledge with new employees.
• Place team goals above own interests.

• Identifies and reports environmental, equipment or patient care risks to supervisor. Corrects and appropriate and completes incident report when indicated.
• Participates in and supports:
• Corporate Integrity Program
• Cooperation with internal investigations
• Good faith reporting of compliance concerns
• Participation in education and training
• Compliance with organizational policies and procedures.
• Expectations for attendance and is in attendance at scheduled time.
• Utilization of resources, time and materials efficiently

.83 FTE;
Tuesday-Friday, hours vary 7:30AM - 6:15PM

Education/Experience:

• LPN (Current MN License), or
• CMA Current AAMA Certificate, or
• RMA Current AMT Certificate, or
• Medical Assistant Non Certified-completion of an accredited medical assistant program (Ex: CAAHEP, ABHES), or
• Graduate of an accredited EMT program and current EMT license.
• CPR Certification required and maintained

Skills And Abilities:

• Organizes effectively.
• Establishes priorities.
• Understands regulations and procedures to administer patient care.
• Knowledge of medical equipment and instruments to administer patient care.
• Knowledge of common safety hazards and universal precautions to establish safe working conditions.
• Ability to maintain records, write reports and respond to correspondence.
• Skill in developing and maintaining department quality assurance.
• Maintain effective working relationships with patients, medical staff, and the public.
• Ability to react calmly and effectively in emergency situations.
• Ability to interpret, adapt, and apply guidelines and procedures.
• Ability to communicate clearly.
• Ability to work quickly under pressure.
• Works productively as a team player.

Riverway offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!