Restaurant and Bakery Shift Leader

At Perkins Restaurant & Bakery, our employees are part of the Perkins extended family and the families we serve. We are committed to making special days memorable and everyday meals extraordinary while ensuring 100% guest satisfaction in every visit. If you want to work and grow with a company that has a proven track record of success, unmatched commitment to its employees, and a dedication to service excellence, you are in the right place!

A shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands‑on leadership role in the restaurant to deliver the following to our guests and employees every shift:

• Hot Food, Served Fast, by Friendly People
• Outstanding Image and Cleanliness
• 100% Guest Satisfaction

Reports:
Directly to General Manager or Manager on duty

Internal:
Extensive contacts with all levels of store personnel as well as all home office departments.

Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.

Requires, under certain circumstances, to perform or assist all functions for all positions in the restaurant.

Shift Readiness – Sets up each shift for success through thorough planning, careful inspection, and anticipation of potential challenges that may arise during the shift. Effectively communicates expectations with staff, assigns work stations, and creates enthusiasm and confidence in the team.

Direct Your Shift – Executes your plan to lead a great shift. Your attitude, enthusiasm, and adaptability set the stage for all team members, especially when the rush gets hectic. Maintains standards while keeping the team positive, organized, and focused. Takes immediate action to correct any food or service issues.

Follow Up – Measures the results of the shift against your plan and ensures the restaurant is ready for the next guest and for the next shift. Communicates with management regarding employee performance, guest concerns, food or maintenance issues that need attention.

• Extensive standing and walking for up to 8 hours
• Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards.
• Must be able to communicate clearly
• Exposure to heat, steam, smoke, cold
• Reaching heights of approximately 6 feet and depths of 2½–3 feet.
• Must have a high level of mobility/flexibility in the space provided
• Must have time‑management skills
• Must be able to read, write and perform addition/subtraction calculations
• Must be able to control and utilize fingers to write, slice, chop and operate equipment.
• Must be able to fit through openings 30” wide
• Must be able to work irregular hours under heavy pressure/stress during busy times
• Bending, reaching, walking
• Carrying trays of food products weighing about 50 pounds for distances up to 30 feet
• Lifting up to 50 pounds
• Exposure to dish and cleaning chemicals

Receives direction and training from the Regional Manager as to the specific procedures and assignments.

High school diploma; some college or degree preferred.

1‑year experience preferably in the food service industry.

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

Founded in 1958, Perkins® operates 290 restaurants in 32 states and two Canadian provinces. The system includes 85 company‑owned and operated restaurants and 205 franchised units. With a diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins Restaurant & Bakery is a dining favorite with a respected reputation in the marketplace.

Medical, Dental, Vision, Wellness Program, Life Insurance, Disability Insurance

401k, Health Savings Account

Employee Assistance Program, Employee Discount Program, Vacation/Sick Time Benefits, Travel Accident Insurance

Discounted Tuition, Waived Application Fee, Deferred Tuition, Complimentary Course, & More!