Credit & Collection Analyst I Job Elkhart area,Indiana USA,Accounting

Overview

Lippert is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing and bettering the RV, marine, automotive, commercial vehicle and building products industries. We combine our strategic manufacturing capabilities with the power of our winning team culture to deliver unrivaled customer service, award-winning innovation and premium products to all of our customers.

Who We Are:

Why We are Different:

At Lippert, Everyone Matters. This is not just a tagline or empty promise; it is who we are. We have intentionally created a culture that values and celebrates our team members’ unique and varied backgrounds, perspectives, and experiences. We strive to give our team members a deeper sense of purpose at work, and we continue to build a better work environment by aligning our cultural and business strategies with the needs of our team members.

What

You will Get:

A unique, inclusive and supportive company culture.

Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more!

Fair and competitive compensation.

Career development and mentoring and opportunities to grow.

Holiday, personal and vacation days.

Summary/Objective:

The Credit & Collections Analyst I is an entry‑level role responsible for supporting daily credit and collections processes. Core responsibilities include sending customer statements, processing incoming payments, and posting credit card transactions using internal systems. This role follows standardized procedures to maintain clean receivables records and ensure timely updates to customer accounts. The Analyst I works closely with internal teams to respond to routine inquiries and escalates unresolved issues to more senior team members.

This position plays a foundational part in supporting timely collections and maintaining customer account integrity.

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Send monthly customer statements and manage distribution lists with regular account follow‑ups.

Receive and record e‑check payments and support electronic transaction processing.

Process credit card payments.

Build and maintain relationships with customers, plant personnel, and sales teams.

Monitor and process sales order hold lists.

Utilize trade references and PCI compliance.

Conduct unclaimed property research and resolution.

Generate and review credit reports for NCAM‑related activity.

Understand and follow SOPs (Standard Operating Procedures).

Support internal documentation and audit preparedness as needed.

Contribute to a culture of continuous improvement and collaboration.

Working Conditions:

Primarily working indoors, office environment.
May sit for several hours at a time.
Prolonged exposure to computer screens.
Repetitive use of hands to operate computers, printers, and copiers.

Qualifications:

High school diploma or GED required.

1+ year of administrative experience, or relevant education.

Basic understanding of accounting or financial concepts is preferred.

Essential Functions:

Apply general bookkeeping knowledge to account transactions and payment applications.

Process customer payments securely and in compliance with PCI standards.

Maintain accurate and organized records for statements, payments, and correspondence.

Demonstrate high emotional intelligence (EQ) when resolving conflict or negotiating payment solutions.

Use available data to evaluate…