Omnichannel Customer Care & Upsell Specialist
Job in
Elkhart, Elkhart County, Indiana, 46516, USA
Listed on 2026-06-21
Listing for:
MSC Industrial Direct Co.,Inc.
Full Time
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
MSC Industrial Direct Co.,Inc. in Elkhart, IN is looking for a Customer Care Representative – Omnichannel. This role involves providing excellent personalized customer experiences through various channels. The representative will handle inbound calls and emails, troubleshoot issues, and ensure customer satisfaction, all while adhering to MSC quality standards.
The ideal candidate should possess a high school diploma and have strong communication and customer service skills. Compensation starts at $17 - $21, depending on experience.
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