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Customer Service Specialist
Job in
Elkhart, Elkhart County, Indiana, 46516, USA
Listed on 2026-07-01
Listing for:
forest river inc
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Responsibilities
* Provide customer service and technical support to both our retail and retail base via phone, email, written correspondence and fax
* Provide a variety of supporting roles for the Customer Service department
* Participate in cross-training of tasks with in department
* Process dealer's parts orders and Warranty Claims
* Answer questions regarding claims via phone/email
* Record retention and reporting
* Miscellaneous office duties
* Learn product like from frame to final
Qualifications
* Attention to detail and accuracy
* Intermediate computer skills, familiar with Microsoft Office programs
* Prefer a certain familiarity or general knowledge of RV, Buss or Commercial Vehicle parts, or an understanding of electrical/technical systems
* Must have excellent written and verbal communication skills
* A desire to provide extraordinary customer service to the dealer/customer network
* Able to work within a group and transition between responsibilities given
Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.
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