Customer Service Specialist

Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening.

Responsibilities

* Provide customer service and technical support to both our retail and retail base via phone, email, written correspondence and fax

* Provide a variety of supporting roles for the Customer Service department

* Participate in cross-training of tasks with in department

* Process dealer's parts orders and Warranty Claims

* Answer questions regarding claims via phone/email

* Record retention and reporting

* Miscellaneous office duties

* Learn product like from frame to final

Qualifications

* Attention to detail and accuracy

* Intermediate computer skills, familiar with Microsoft Office programs

* Prefer a certain familiarity or general knowledge of RV, Buss or Commercial Vehicle parts, or an understanding of electrical/technical systems

* Must have excellent written and verbal communication skills

* A desire to provide extraordinary customer service to the dealer/customer network

* Able to work within a group and transition between responsibilities given

Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.