Customer Service Representative Elkhart
Listed on 2026-07-03
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Customer Service Representative
We are looking for a Customer Service Representative to support customers with questions and concerns related to waste and garbage collection services in Indiana. This long-term contract position is ideal for someone who can communicate clearly, stay composed in a busy setting, and deliver dependable service with every interaction. The role centers on handling a steady flow of customer inquiries, resolving service issues efficiently, and maintaining accurate documentation while contributing to a collaborative team environment.
Responsibilities include managing a high volume of incoming calls each day, assisting customers with service questions, collection concerns, and account-related requests. Provide clear and accurate guidance to customers while working to resolve issues in a timely and attentive manner. Record details of customer conversations, actions taken, and outcomes to ensure complete and up-to-date service documentation. Use sound judgment and problem-solving skills to address service disruptions and customer complaints effectively.
Balance multiple tasks and shifting priorities while maintaining attention to detail in a fast-paced call center environment. Work closely with colleagues to support service goals while also handling responsibilities independently when needed. Deliver a positive customer experience by remaining patient, courteous, and solution-focused during every interaction.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).