Customer Success Leader, Manufacturing
Job in
Elkhart, Elkhart County, Indiana, 46516, USA
Listed on 2026-08-28
Listing for:
Carpenter Canada Co.
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Carpenter Co. seeks a Customer Champion (Customer Service Manager) at our Elkhart, IN plant to oversee customer relations for the Carpet Cushion line. You’ll coordinate between customers and production, ensure on-time shipments, and drive continuous improvements in service quality.
Requirements include a Bachelor's degree and 5+ years in customer service, plus 2+ years in sales and management. SAP/Excel/Word experience is preferred; travel is under 10%.
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