Customer Service Rep

We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first!

We are searching for qualified customer service representatives with personality and people skills. Domino's is fast growing and offers opportunities for career growth. Whether part‑time, full‑time, or a supplemental job, there is a place for you.

Many team members start as delivery drivers and become franchise owners or managers. Our stores provide a world of opportunity from customer service representative to management, general manager, corporate operations manager, or franchisee.

Our mission is to recognize, appreciate, value, and utilize the unique talents and contributions of all individuals to create an inclusive environment.

Required functions, skills, and duties for all positions include the following:

• Add, subtract, multiply, and divide accurately and quickly (may use a calculator).
• Make correct monetary change.
• Verbal, written, and telephone communication skills to take and process orders.
• Enter orders using a computer keyboard or touch screen.
• Operate all store equipment.
• Stock ingredients from delivery area to storage, work area, and walk‑in cooler.
• Prepare products.
• Receive and process telephone orders.
• Clean equipment and facility approximately daily.
• Work conditions may include exposure to adverse weather, varying temperatures, fumes, cornmeal dust, confined spaces, hot surfaces, and sharp edges.
• Physical tasks such as standing, walking, lifting (up to 50 pounds), carrying, pushing, pulling, climbing, bending, crouching, squatting, reaching, and manual handling as described below.

• Ability to speak, hear, and understand verbal communication on telephone and in person.
• Near and mid‑range vision used for most in‑store tasks; depth perception necessary.
• Ability to differentiate between hot and cold surfaces; far vision and night vision needed for delivery personnel.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, analyze data, and make judgments and decisions.
• Must stand for most tasks; walk on ceramic tile, concrete, or linoleum; work surfaces height between 36" and 48".
• Walking may be required for short distances and durations; delivery personnel must travel between store and customer vehicles.
• Sitting is required for paperwork and driving.
• Lifting includes bulk product deliveries up to 50 pounds; stacking onto shelves up to 72" high.
• Carrying includes dough trays (≈12 lbs), cases of products up to 25 lbs, and prepped items from walk‑in cooler to make‑line.
• Pushing and pulling may be required to move trays or products on dollies or trash cans.
• Climbing may be required to navigate stairs or ladders for maintenance.
• Bending, crouching, and squatting performed occasionally to stock shelves and clean low areas.
• Reaching performed continuously; forward bending at the pizza assembly station; reaching above 72" to turn on/off oven, heat lamp, or television controls.
• Eye‑hand coordination essential; use of hands continuous; shaping pizza dough requires frequent use of forearms and wrists; manipulating pizza peel when removing pizza from oven.

• Must be 18 years of age or older.
• Must be willing and able to work all stations in‑store, such as making menu items, assisting customers on the phone and in‑store, and expediting orders from the cut table.