More jobs:
Help Desk Administrators/Service Management
Job in
Elkhart, Elkhart County, Indiana, 46516, USA
Listed on 2026-05-16
Listing for:
Creative Solutions Services, LLC
Full Time
position Listed on 2026-05-16
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Job Title:
Help Desk Administrators / Service Management
Location:
Elkhart, IN - Remote
Duration: 6 months
100% Remote
Job Description- Assist Service Management in re-IP'ing laptops and managing DHCP reservations. Understand IP change impact on end‑users reservations.
- Understand IP changes and their end‑user impact.
- Perform hands‑on AD work — user/group coordination, permission troubleshooting, stale account and group cleanup.
- Web app scanning — full lifecycle.
- Scan every server on Windows and Linux.
- Build remediation list.
- Write remediation plan.
- Drive issues to resolution.
- Re-IP / DHCP Reservation Management
- AD coordination, troubleshooting & cleanup
- Scan every server
- Assist in writing the remediation plan
- Help drive issues to resolution
- Both Linux and Windows environments (Nessus, OpenVAS, OWASP ZAP, or similar)
- Nessus / OpenVAS / OWASP ZAP
- Linux command line (basic)
- Vulnerability report writing
- SCCM / Intune / MDM
- Basic scripting (Power Shell or Bash)
- ITIL / Service Now
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