IT Senior Director, Strategy & Operations

IT Senior Director, Strategy & Operations

Patrick Industries, a publicly traded company headquartered in Elkhart, Indiana, invites you to join a team of dedicated Team Members who are passionate about delivering high-quality products and exceptional customer service. As a leading solutions provider serving a diverse range of markets across the United States, our commitment to innovation, quality, and sustainability has positioned us as a high growth, diversified and empowered Team of more than 10,000!

Your adventure awaits! The Senior Director, IT Strategy & Operations is a senior leadership role responsible for driving the strategic direction, operational discipline, and organizational maturity of Patrick Industries' IT function. This is a critical role in landing new enterprise ways of working and accelerating the maturation of internal IT operating practices, including portfolio governance, mergers and acquisitions integration, vendor and third-party management, and organizational change management.

Responsibilities & Duties:

IT Strategy & Ways of Working

• Lead the design, rollout, and continuous maturation of IT ways of working, operating rhythms, and governance frameworks across the enterprise
• Translate the four IT strategic pillars — Innovative Advantage, Value Optimization, Agility & Efficiency, and Resilient Operations — into practical operating models and team-level behaviors
• Serve as the primary steward for embedding strategic pillar alignment into planning, prioritization, and decision-making processes
• Partner with IT leadership to identify maturity gaps and drive structured improvement roadmaps
• Establish metrics and maturity models to track progress in IT ways-of-working adoption over time

Mergers & Acquisitions (M&A) IT Leadership

• Lead end-to-end IT strategy for mergers, acquisitions, and divestitures, including pre-deal due diligence, Day 1 readiness, and post-close integration
• Own the Patrick IT M&A playbook, integration methodology, and standard toolkits used consistently across all transactions
• Direct IT due diligence activities, assessing target company technology stacks, contracts, licensing, cybersecurity posture, data practices, and organizational readiness
• Develop and manage integration work streams spanning infrastructure, applications, data, cybersecurity, vendor contracts, and organizational alignment
• Define and drive Day 1, Day 100, and long-term integration milestones, ensuring business continuity and minimal disruption to acquired entities
• Drive synergy identification and capture through system consolidation, license rationalization, and vendor contract harmonization
• Partner with Corporate Development, Legal, Finance, Cybersecurity, and business unit leaders to align integration plans with deal thesis and value creation targets
• Lead carve-out and divestiture planning where applicable, ensuring clean separation of systems, data, and services
• Build repeatable, scalable integration processes and governance to support a high-frequency, recurring acquisition pipeline
• Report integration progress, risks, dependencies, and synergy realization to executive leadership and deal governance forums

Vendor Management Office (VMO) Leadership

• Design and stand up Patrick Industries' enterprise Vendor Management Office, including charter, operating model, governance structure, and staffing plan
• Establish enterprise vendor management policies, standards, and lifecycle processes covering sourcing, contracting, onboarding, performance management, and offboarding
• Build a centralized vendor inventory and segmentation model (strategic, tactical, transactional) to prioritize oversight and engagement effort
• Define and implement vendor performance scorecards, SLAs, and cadence of business reviews for critical and strategic suppliers
• Lead vendor negotiations and contract structuring in partnership with Legal and Procurement, ensuring favorable commercial terms and risk mitigation
• Establish vendor risk management processes, including financial health monitoring, cybersecurity risk assessment, and business continuity planning
• Drive vendor consolidation and rationalization initiatives to reduce cost, complexity, and redundant capability
• Serve as the executive escalation point for critical vendor relationships, performance issues, and contract disputes
• Partner with Finance to track and report vendor spend, savings, and contract compliance across the enterprise
• Integrate VMO practices into the M&A playbook to streamline harmonization of acquired vendor contracts

Portfolio Management & Governance

• Own Patrick IT portfolio management, including intake, prioritization, sequencing, and governance of programs and projects
• Establish portfolio governance forums, decision rights, and stage-gate processes to ensure disciplined investment decisions
• Ensure portfolio composition reflects and advances the four IT strategic pillars
• Implement benefit realization tracking, ensuring initiatives deliver measurable business value
• Provide transparent, real-time…