Service Shop Parts Advisor

Grand Design RV is currently sourcing an Service Shop Parts Advisor to join our Team. As a Grand Design team member in this role, you will work with the service department to ensure proper parts ordering is achieved.

• Order all necessary parts for shop use, repairs noted on the work orders and part requests.
• Inspect incoming parts for accuracy and damage that have been ordered for the service shop
• Order tools and materials for storage room
• Pull and provide all prints for all build up required parts.
• Work with purchasing agents to secure part numbers and parts
• Review open orders to ensure orders are completed and billed in a timely manner
• Process service shop month end reports
• Maintain MSDS with all new necessary incoming materials and labels for containers available
• Process claims with pricing for parts and labor and VCB's
• Bill out sales orders once parts have been received
• Walk units for part orders and estimates
• Deliver parts that arrive to technicians
• Set up new technicians with tools, supplies, decals, books, keys
• Request new part set ups from purchasing
• Assist with the Mobile Support Coordinator responsibilities when the Mobile Support Coordinator is out
• Work with outsource to acquire needed parts.
• Provide invoicing for inventory
• Add lines to work orders
• Pull prints for technicians
• Order tools/parts for mobile trucks and trailers
• Attach all camera photos in files or forward as directed
• Sign for incoming parts from tool crib when tool crib employee is out
• Must be able to use the BOM and MRP reports to ensure correct parts are ordered

• High School Diploma
• Basic computer skills
• Parts experience a plus
• Minimum of 2 years in the RV industry

• Ability to work early hours with flexible schedule
• Office sitting and standing environment
• Use of keyboard/computer

• Gratitude
  - Safely serving team members and our communities through humility and empathy to make our company, communities, and world a better place.
• Respect
  - Acting with integrity and transparency because believing in each other is the building block for all other relationships.
• Accountability
  - Holding each other to the highest expectations in all we say and do.
• Nnovation
  - Striving to be industry-leading with our people, processes, and products.
• Drive
  - Determined to exceed the expectations of our team members, vendors, dealers, and retail customers.

• Connect with Purpose
  • Be inclusive; seek out different perspectives.
  • Focus on the Customer; put yourself in the customer's shoes.
  • Communicate Clearly; say what needs to be said and listen.
• Execute with Excellence
  • Explore Possibilities; ask, "What if?" and embrace new ideas.
  • Set Direction; prioritize, plan, and align; balance thinking and action.
  • Drive Results; get the right things done; work with a sense of urgency.
• Build the Future
  • Transform the Road Ahead; anticipate opportunities; seek new opportunities for continuous improvement.
  • Navigate Change; be agile and flexible; take on new challenges.
  • Inspire Growth; help each other improve; commit to personal development.

If you are the right candidate for this position, as a Grand Design Team Member you will be eligible for the following benefits:

• Medical, Dental, Vision, Group Life Insurance, Accidental Injury, Critical Illness, Short & Long-Term Disability
• Health Savings Account (HSA)
• 401(k) with match
• Employee Stock Purchase Program
• Tuition Reimbursement
• Holiday and Vacation Pay

Grand Design is an Equal Opportunity Employer.