Department Manager; Equine and Agriculture

This position plays a vital role in leadership of Five Star Life Summit Programs and staff within the assigned department. A Summit Department Manager is responsible for leading and managing Summit program staff, day-to-day operations, program coordination, program development, quality control, and team development within their department.

Elkhart, IN

Full Time

Middle Management

Job Title: Department Manager

Additional Supervisors: The Business Office

Required Availability:

• Full-Time Role
• Works on-site, Includes weekdays and weekends

Position Summary:

This position plays a vital role in leadership of Five Star Life Summit Programs and staff within the assigned department. A Summit Department Manager is responsible for leading and managing Summit program staff, day-to-day operations, program coordination, program development, quality control, and team development within their department. This position is both in and over Summit programming and operations within the assigned department, and works directly with directors and other managers to ensure excellence and fidelity in all areas.

Key Responsibilities:

• Management of Department Staff
  • Model and uphold a positive Five Star Life Culture, holding all staff to that Culture and to a high standard of excellence in all areas
  • Manage day-to-day tasks, projects, deadlines, delegation, and completion of work
  • Inspect the work, personal condition, attitude, productivity, personal growth, and productivity of all staff daily
  • Be clear, effective, and consistent in daily communication with all staff about goals, outcomes, tasks, deadlines, expectations, and adjustments
  • Schedule all department staff, interns, and volunteers
  • Recruit and train, or manage the training, of all staff, interns, and volunteers
• Management of Department Operations
  • Manage scheduling of staff and volunteer hours and day-to-day work
  • Manage staff timecards
  • Manage Department Inventory and Ordering
  • Manage staff growth tracks, development plans, reviews, check-ins, forecasts, accountability plans, consequences, etc.
  • Manage staff understanding and demonstration of Five Star Life staff policies and procedures
  • Manage department facilities by keeping facilities to a high standard of excellence and tour-readiness at all times, and by reporting any concerns, requests, or damage to the Summit Director
  • Manage the use of department equipment and machinery
  • Quality control to ensure excellence in areas of operations, facility care, presentation, task completion, safety, etc.
• Management of Department Programming
  • Plan Programs on a day-to-day basis, working with the program team to lay out plans for each day that meet outcomes and engage students
  • Perform routine evaluations of program coaches and offer training accordingly
  • Assess program data, effectiveness, and feedback regularly and manage program plans and development accordingly
  • Utilize client feedback to make necessary adjustments and improvements to programming
  • Ensure that all programming coaches leading any learning center are equipped and able to lead support staff and coach with excellence, following standards of programming, skill development, mindset development, and safety
• Organizational Support and Other as Determined by The Business Office
  • Participate in team meetings, staff workdays, service projects, and fundraising event support
  • Support logistics for events and occasional fundraising activities
  • Drive between Five Star Life sites (Elkhart, Union, and Osceola)
  • Develop and maintain systematic and efficient approaches to all…