More jobs:
Head of Service & Customer Experience
Job in
Elkhart, Elkhart County, Indiana, 46516, USA
Listed on 2026-08-30
Listing for:
Truma International
Full Time
position Listed on 2026-08-30
Job specializations:
-
Management
Operations Management
Job Description & How to Apply Below
Truma North America is seeking a Head of Service to lead the service strategy, customer care operations, warranty administration, and field service activities across the United States and Canada. You will shape service excellence, drive customer satisfaction, and align regional practices with Truma Group standards.
You will lead a diverse, high-performing team, manage budgets, KPIs, and strategic initiatives, and collaborate with Product, Quality, and Sales to deliver premium service experiences
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