Store Leader; Manager Trainee

As a Store Leader, you will oversee store operations and implementation of our company’s Servant Leadership. You’ll learn about 7-Eleven’s Retailer Initiative strategy and be trained on our Retail Information System inventory management and ordering technology. You’ll also assist with managing the store staff – coaching, training, feedback, and scheduling – after completion of the required training and certifications.

• Ensure prompt, efficient, and courteous guest service for yourself and the store employees.
• Handles escalated customer concerns and emergencies.
• Seeks appropriate resolution for the situation while observing Company guidelines.
• Maintain positive employee relations and morale by supervising employees and ensuring that Company policies and procedures are being followed and maintained.
• Ensures employees perform responsibilities per their job description.
• Monitoring customer and employee safety – Follow reporting per company policies.
• Following all company expectations, guidelines, and policies, as well as compliance with federal and local laws.
• Effectively manage all food programs, food preparations, food safety, and 7
  
  Now programs.
• Forecast, order, stock, and merchandise products. Conduct inventory counts, submit invoices, and reconcile reports.
• Aid in ensuring prompt reconciliation of store operations paperwork and cash/lottery reconciliation.
• Aid in maintaining a clean, guest-friendly environment in the store. Employees must handle liquids and certain cleaning solvents.
• Ability to utilize company expectations, store metrics, shops/visits, and store reporting to positively affect change.
• Hire, train, mentor, and coach employees, including disciplinary accountability.
• Committed to working assigned hours of at least 50 hours per week. Must be able to work flexible hours (night, weekends, holidays, and occasional on-call duty). On-call duty will require the ability to be contacted outside of scheduled hours.
• Applicable compensation to be applied for hourly positions. Stores operate 24 hours a day, 7 days a week.
• Ability to cover any shift based on the needs of the business. This may include working more than a scheduled 50-hour work week. See Employee Handbook – California Addendum for state-specific requirements.

Education: High School/GED

Years of Relevant

Work Experience:

1+ years

Years of Management

Experience:

1+ years

Certifications / Licenses: A valid Driver’s License from the state of residence while maintaining automotive liability insurance during the course of employment. Maintains current food handlers or food safety certification as required by the county.

• Experience as an Assistant Leader, or an equivalent combination of education and experience.
• Desire to be part of a performance-driven team.
• Ability to oversee and provide customer service leadership, training, and coaching, alongside the Store Leader, for all store employees.
• Demonstrated strength in maintaining high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity.
• Ability to assist in implementing all food, merchandising, and marketing programs. Competency in cash handling, fuel transactions, and promoting our loyalty program. Strong mathematics ability.
• Demonstrated ability to maintain a clean, safe environment by complying with all health and sanitation procedures to ensure the store is presentable and that all products are in stock.
• Excellent oral and written and oral communication as well as intrapersonal skills. Proficient in computer knowledge.
• Frequent walking and standing with occasional reaching, stooping, sitting, kneeling, crouching, squatting, and climbing, including climbing ladders.
• Ability to perform repeated bending, standing, reaching, pushing, and pulling.
• Ability to bend at the waist with some twisting. Occasional lifting, carrying, pushing, and pulling of up to 50 pounds.
• The ability to multitask. Ability to grasp, reach, and manipulate objects with hands all day. This handwork requires eye-hand coordination and may require bilateral coordination of…