Donation Center Associate Keyholder - Elkhart

Job Details

Location:

Elkhart Donation Center, Elkhart, IN 46516. Position Type:
Full Time. Education Level: None. Salary Range: $12.00 - $12.00 per hour. Travel Percentage:
None. Job Shift: Day. Job Category:
Retail.

To provide a positive donor experience by delivering exceptional customer service while efficiently receiving, pricing, and sorting donations. Support the overall operations of a fast‑paced donation centre to maintain an organized and productive environment. This position reports to the Donation Centre Manager and aligns with the Goodwill Mission: “Empower people to achieve their most abundant life” and company core values.

• Greet and assist donors at the Donation Drive‑Thru, professionally unloading and handling donations while placing them in the appropriate staging area.
• Efficiently process donations by sorting, sizing, hanging, and accurately pricing items before moving them to designated staging areas.
• Help maintain a secure and safe environment for employees and donors, ensuring compliance with safety protocols.
• Open and close the facility following standard operating procedures.
• Manage supply orders and request trucks as needed to support operations.
• Assist with loading and unloading trucks to facilitate the movement of merchandise.
• Keep the donation centre clean, organized, and running efficiently.
• Other duties as assigned by supervisor.

• Basic knowledge of current clothing, shoe styles, furniture, toys, wares, brand names, materials, and pricing.
• Ability to read, write, and perform simple math calculations.
• Strong decision‑making skills with the ability to make quick and accurate judgments.
• Excellent interpersonal skills to interact professionally with donors, customers, and coworkers.
• Effective verbal and written communication skills.
• Ability to follow standard retail procedures and operational guidelines.
• Ability to pass a criminal background check and drug screen.
• MUST have reliable transportation, a current driver’s licence, and proof of insurance to travel to different job sites.
• Authorized to work in the United States.

• Flexible availability.
• Physical ability to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.
• Ability to effectively and safely use standard office and light industrial equipment.