Donation Center Associate Keyholder - Elkhart

Position: Donation Center Associate Keyholder - Elkhart - FT
Job Objective:

To provide a positive donor experience by providing exceptional customer service while efficiently receiving, pricing, and sorting donations. Support the overall operations of a fast-paced Donation Center to maintain an organized and productive environment. This position reports to the Donation Center Manager who evaluates performance  addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of:
Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Essential Job Functions:

Greet and assist donors at the Donation Drive-Thru, professionally unloading and handling donations while placing them in the appropriate staging area.

Efficiently process donations by sorting, sizing, hanging, and accurately pricing items before moving them to designated staging areas.

Help maintain a secure and safe environment for both employees and donors, ensuring compliance with safety protocols.

Open and close the facility following standard operating procedures.

Manage supply orders and request trucks as needed to support operations.

Assist with loading and unloading trucks to facilitate the movement of merchandise .Keep the donation center clean, organized, and running efficiently.

Other duties as assigned by supervisor.

Required Education and

Skills:

Basic knowledge of current clothing, shoe styles, furniture, toys, wares, brand names, materials, and pricing.

Ability to read, write, and perform simple math calculations.

Strong decision-making skills with the ability to make quick and accurate judgments.

Excellent interpersonal skills to interact professionally with donors, customers, and coworkers.

Effective verbal and written communication skills.

Ability to follow standard retail procedures and operational guidelines.

Ability to pass a criminal background check and drug screen.

Must have reliable transportation, a current driver's license, and provide proof of insurance to travel to different job sites.

Qualifications:

Authorized to work in the United States.

Flexible availability.

Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.

Ability to effectively and safely use standard office and light industrial equipment.
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