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Regional Omnichannel Sales & Care Specialist
Job in
Elkhart, Elkhart County, Indiana, 46516, USA
Listed on 2026-09-03
Listing for:
MSC Industrial Direct Co.,Inc.
Full Time
position Listed on 2026-09-03
Job specializations:
-
Sales
Customer Success Management, Bilingual
Job Description & How to Apply Below
MSC Industrial Supply Co. is seeking a Customer Care Representative - Regional Omnichannel in Elkhart, IN to handle customer voice and email interactions, quote, sell, and service MSC's medium to extra-large customers and Field Sales Associates according to our Customer Care standards.
The role emphasizes upselling, cross-team collaboration with Field Sales, use of MSC systems (AS/400, Oceana, Salesforce) and delivering seamless, multichannel support that builds long-term customer relationships
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