Clinical Liaison – Home Care & Business Development | Northern Indiana

Are you a relationship-driven healthcare or sales professional who wants your work to have a real impact on families?

Firefly Home Care is looking for a Clinical Liaison to help grow our organization and become a trusted resource for families, healthcare professionals, and the communities we serve.

This is not a traditional clinical position, and it is not simply an outside sales role.

You will combine business development, healthcare relationship building, consultative sales, community outreach, client experience, and aging-care expertise to help more families find the care they need.

• Build strong, long-term relationships with physicians, hospitals, rehabilitation providers, senior living communities, care managers, hospice organizations, and other referral partners
• Meet with families to understand their needs and help guide them through care decisions
• Conduct in-home consultations and help qualified families transition into services
• Build relationships with current clients and families to identify changing care needs and strengthen retention
• Develop strategic referral partnerships throughout the community
• Represent Firefly through networking, educational presentations, community events, and professional organizations
• Connect families with Firefly Home Health, First Call Care Management, and trusted community resources when appropriate
• Track results and contribute to the growth of client service hours, referrals, new clients, and strategic accounts

• Naturally relationship-driven and comfortable meeting new people
• Confident communicating with healthcare professionals and community leaders
• Comfortable having consultative sales conversations and asking for the business
• Organized, persistent, and strong with follow-up
• Self-directed and accountable for results
• Passionate about helping families navigate the challenges of aging

• 1+ year of outside sales experience
• Demonstrated success meeting or exceeding sales goals
• Healthcare sales or business-development experience strongly preferred
• Home care, home health, senior living, care management, or aging-services experience preferred
• Active healthcare license or related professional credential strongly preferred

At Firefly Home Care, our goal is simple:
simplify aging in place.

This is an opportunity to do more than sell a service. You will help families make important care decisions, develop meaningful relationships throughout the healthcare community, and directly contribute to the growth of an organization focused on helping older adults remain safely and comfortably at home.

If you are a relationship builder who enjoys healthcare, business development, and making a difference, we would love to hear from you.