John Deere Field Service Technician; Remote

John Deere Field Service Technician (Remote)

Grow with TRU LAND Equipment. We're a leading John Deere dealer with 18 locations across Indiana and Ohio, serving residential, commercial, and agricultural customers. If you're hardworking, eager to learn, and ready to thrive in a fast-paced, team-driven environment—we want to hear from you!

Purpose:

Independently performs diagnostics, service repairs, and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Location Service Management team.

Responsibilities:

• Performs diagnostics and repairs on John Deere agricultural equipment and technology. May perform diagnostics and repairs on competitive equipment.
• Performs diagnosis and repair of customer equipment, primarily in the field.
• Operates and maintains vehicles, tools, and equipment required to perform job responsibilities.
• Participates in John Deere University training and dealer-led training to further the development of skills and knowledge.
• Maintains current knowledge of John Deere and competitive products.
• Meets the John Deere requirements for an Advanced Service Technician.
• Mentors Service Technician Apprentices and Students as requested.
• May conduct or support customer clinics.
• Maintains condition of vehicles, inventory, tools, and equipment.
• Maintains a clean work area and performs work in a neat and orderly fashion.
• Follows all safety rules and regulations in performing work assignments.
• Accountable for billable time and assigned work orders.
• Responsible for tracking all materials used in performing assigned duties.
• Completes all reports and forms required in conjunction with work assignments in a timely manner.
• Other appropriate responsibilities as assigned by manager.

Experience, Education, Skills, and Knowledge:
High School Diploma or equivalent experience required, Associates degree preferred. 3+ years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred. Ability to perform repairs and maintenance using special tools and equipment following Technical Manual procedures with limited re-work or customer dissatisfaction. Experience with the mechanical, electrical, and hydraulic systems used in off-road, construction, lawn, or heavy equipment.

Ability to operate vehicles, tools, and equipment for diagnostic purposes. Experience with basic computer functions; experience using Service ADVISOR™ or other computer-based diagnostic repair tools preferred. Ability to work cooperatively in a team environment. Experience communicating effectively verbally and in writing. Valid driver's license required; CDL (Commercial Driver's License) and forklift license preferred.

Additional Requirements:

Ability to lift 75 pounds repeatedly. Adequate toolset to perform job responsibilities required. Driving record that meets Employer's insurance company requirements.

Comprehensive benefit package for full-time team members includes:
Competitive bi-weekly wages, Health, dental, and vision insurance, 401(k) plan with company contributions, Flexible Spending Account (FSA) & Health Savings Account (HSA), Paid Time Off (PTO) and Paid Holidays, Company-paid short-term disability, Life Insurance, Team member discounts, Access to additional voluntary insurance plans, Employee Assistance Program (AEP), Company-provided uniforms.