Family Resource Specialist - Level 1

Description

CAPS & Maple City is an organization that supports healthy, safe, and thriving children and families by providing quality, comprehensive services to all.

• Report immediately to the Department of Child Services any suspicion of abuse or neglect.
• Maintain confidentiality requirements of the agency and program information.
• Perform other related duties as may be necessary to the functioning of the agency or at the request of the Supervisor.
• Attend supervision, All-Staff and other appropriate meetings and training events.
• Compliance with all employer and department policies and work rules, including, but not limited to, attendance, safety, drug-free workplace, and personal conduct. Ability to competently serve the public with diplomacy and respect, including occasional encounters with irate/hostile persons.
• Work alone with minimum supervision and work with others in a team environment, often amidst frequent distractions and interruptions, and under pressure from formal schedules, deadlines, and high-volume operations.

• Conducts in-depth assessment interview with families to determine their eligibility for Healthy Families home visitation services.
• Utilize the scoring checklist and other materials provided by Healthy Families Indiana.
• Acts as a liaison between families and other community agencies, particularly those families who are assessed negative.
• Familiarizes self with community resources and provides appropriate resources to clients during the assessment.
• Demonstrates a motivation to familiarize self with parent-child interaction and child development materials, and the dynamics of child abuse and neglect.
• Works cooperatively with other professionals assisting the family,
• Demonstrates ability to work as part of a team.
• Documentation according to program time frames and expectations
• Accurately complete all assessments and evaluation paperwork/documentation.
• Keep client records and data up to date and accurate.
• Demonstrates competence in written English.
• Records client observations and activities in a consistent and timely manner.
• Manages assigned caseload and related work responsibilities.

• Partner with supervisor to brainstorm and determine sources for referrals and needs within the community.
• Contribute to the overall success and quality of all programs and services provided by the agency by working constructively and collaboratively with other staff members.
• Assist and participate in outreach activities as directed by management

Other duties that support our shared work, as assigned. This description does not cover or contain a comprehensive listing of all activities.

• Bilingual:
  Spanish/English preferred, but not required
• Functional
  
  Skills:
  
  Excellent skills in process and procedure development, organization and problem solving; great with priorities (time management) and multi-tasking; highly organized with strong attention to details and solid follow-through to get things done well.
• Technology Aptitude/
  
  Skills:
  
  Demonstrated ability with technology and systems; proficiency with Microsoft Office products including Excel, Word, and PowerPoint.
• Language
  
  Skills:
  
  Excellent written and verbal skills; able to present to individuals and groups.
• Leadership/Behaviors:
  Strong interpersonal skills with the ability to work with a wide range of individuals and diverse populations. Demonstrates excellent time management and problem-solving skills. Acknowledges and demonstrates CAPS culture and core values.
• Culture Match Behaviors:
  Enjoys and thrives in a fast-paced, high-growth environment, with a huge drive to create an impact while also being a respectful problem-solver and a collaborative,…