Family Resource Specialist - Level 1

Family Resource Specialist

CAPS & Maple City is an organization that supports healthy, safe, and thriving children and families by providing quality, comprehensive services to all.

The Family Resource Specialist (FRS) promotes and attracts clients to the Healthy Families program through conducting in-depth conversational assessments with at risk individuals and families who are expecting or have recently delivered a baby.

Duties and Responsibilities

• Report immediately to the Department of Child Services any suspicion of abuse or neglect.
• Maintain confidentiality requirements of the agency and program information.
• Perform other related duties as may be necessary to the functioning of the agency or at the request of the Supervisor.
• Attend supervision, All-Staff and other appropriate meetings and training events.
• Compliance with all employer and department policies and work rules, including, but not limited to, attendance, safety, drug-free workplace, and personal conduct. Ability to competently serve the public with diplomacy and respect, including occasional encounters with irate/hostile persons.
• Work alone with minimum supervision and work with others in a team environment, often amidst frequent distractions and interruptions, and under pressure from formal schedules, deadlines, and high-volume operations.

Family Assessment and Engagement

• Conducts in-depth assessment interview with families to determine their eligibility for Healthy Families home visitation services.
• Utilize the scoring checklist and other materials provided by Healthy Families Indiana.
• Acts as a liaison between families and other community agencies, particularly those families who are assessed negative.
• Familiarizes self with community resources and provides appropriate resources to clients during the assessment.
• Demonstrates a motivation to familiarize self with parent-child interaction and child development materials, and the dynamics of child abuse and neglect.
• Works cooperatively with other professionals assisting the family,
• Demonstrates ability to work as part of a team.
• Documentation according to program time frames and expectations
• Accurately complete all assessments and evaluation paperwork/documentation.
• Keep client records and data up to date and accurate.
• Demonstrates competence in written English.
• Records client observations and activities in a consistent and timely manner.
• Manages assigned caseload and related work responsibilities.

Collaboration

• Partner with supervisor to brainstorm and determine sources for referrals and needs within the community.
• Contribute to the overall success and quality of all programs and services provided by the agency by working constructively and collaboratively with other staff members.
• Assist and participate in outreach activities as directed by management

Other duties that support our shared work, as assigned. This description does not cover or contain a comprehensive listing of all activities.

Requirements

Required

Skills and Abilities

• Bilingual:
  Spanish/English preferred, but not required
• Functional
  
  Skills:
  
  Excellent skills in process and procedure development, organization and problem solving; great with priorities (time management) and multi-tasking; highly organized with strong attention to details and solid follow-through to get things done well.
• Technology Aptitude/
  
  Skills:
  
  Demonstrated ability with technology and systems; proficiency with Microsoft Office products including Excel, Word, and PowerPoint.
• Language
  
  Skills:
  
  Excellent written and verbal skills; able to present to individuals and groups.
• Leadership/Behaviors:
  Strong interpersonal skills with the ability to work with a wide range of individuals and diverse populations. Demonstrates excellent time management and problem-solving skills.…