Front Desk Intake Eligibility Specialist/Elkhorn, WI
Listed on 2026-10-05
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Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep, Admin Assistant
Front Desk Intake Eligibility Specialist supports low-income households by processing energy assistance applications and providing customer service. The role requires independent work, strong math and computer skills, and a warm, outgoing demeanor. Candidates should be comfortable greeting clients in person and on the phone, and may have prior non-profit experience.
Key Responsibilities:Greet clients warmly and create a welcoming environment
Process applications to determine energy assistance eligibility
Answer incoming calls professionally
Collaborate with community agencies
Attend community events as needed
Friendly, approachable demeanor and strong customer-focused attitude
Ability to work independently and take initiative
Willingness to help clients, coworkers, and community partners
Computer and math proficiency
Outgoing personality
Previous non-profit experience is a plus
Health/dental/vision insurance
401(k)
Paid time off
You enjoy greeting clients and providing friendly service. You have strong math and computer skills for eligibility processing. You thrive working independently while supporting low-income households
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