Enterprise Applications Manager

📣 We’re Hiring:
Enterprise Applications Manager

Palmer Hamilton, LLC, a leader in innovative design and manufacturing solutions for educational and commercial environments, is looking for a strategic, analytical Enterprise Applications Manager to own and optimize our Microsoft Dynamics 365 Business Central, CRM, and integrated business systems.

This is a high‑visibility role with a major impact on operations, finance, manufacturing, reporting, and the company’s growing AI strategy. If you love improving systems, solving business problems, and building smart digital workflows—this is your opportunity to lead enterprise technology at an established and growing manufacturer.

• Serve as the functional owner for Microsoft Dynamics 365 Business Central and Dynamics Customer Experience.
• Lead configuration, optimization, upgrades, integrations, and vendor partnerships.
• Reduce manual processes and enhance automation across all departments.
• Maintain data integrity, system alignment, and efficient workflows.

• Improve MRP/MPS, demand planning, inventory accuracy, and production order workflows.
• Enhance shop floor visibility and operational efficiency through ERP-driven processes.
• Partner with Operations, Engineering, and Production teams for continuous improvement.
• Ensure systems support accurate financial reporting, GAAP compliance, and internal controls.
• Support costing, margin analysis, and profitability visibility across product lines and customers.
• Strengthen the connection between operational data and financial decision-making.

• Oversee Power BI environments, dashboards, and reporting frameworks.
• Deliver actionable insights and executive-level reporting tools.
• Ensure consistent, accurate performance metrics across the company.

• Lead Palmer Hamilton’s AI initiatives—identify opportunities, recommend tools, and guide adoption.
• Implement AI solutions that improve efficiency, automation, analytics, and decision support.
• Develop the roadmap for responsible AI across ERP, reporting, and operations.

• Lead cross-functional system enhancements and digital transformation projects.
• Develop documentation, SOPs, and structured change-management processes.
• Drive scalable, sustainable improvements across all departments.

• Bachelor’s degree (Information Systems, Business, Finance, Engineering, or related).
• Equivalent experience considered.
• 5–10 years of ERP functional experience.
• 3+ years with Microsoft Dynamics 365 Business Central.
• Experience with Dynamics CE, ERP/CRM integrations, and manufacturing workflows.
• Strong experience in discrete or make‑to‑order manufacturing.
• Solid financial acumen: costing, margins, GAAP fundamentals.
• Hands‑on Power BI experience.
• Proven project management skills and process improvement mindset.
• Experience with AI, automation, or data analytics tools.

• Experience with production planning and manufacturing operations.
• Background in leading system upgrades or digital transformation initiatives.
• Experience improving financial reporting systems and workflows.

ERP leadership | Manufacturing systems understanding | Financial acumen

Continuous improvement | Cross‑functional collaboration | Strategic thinking

• Primarily office‑based with routine interaction in manufacturing areas.
• Fast‑paced environment with multiple projects and priorities.

Palmer Hamilton, LLC designs and manufactures innovative, flexible solutions for educational, commercial, and industrial environments. We are committed to fostering a collaborative, forward‑thinking workplace where technology and creativity meet.