Inside Sales Representative

Position Summary

We are seeking a results-driven Inside Sales Representative with manufacturing experience to support customer growth, manage key accounts, and serve as the primary point of contact between customers and internal operations teams. The ideal candidate understands manufacturing processes, production schedules, and supply chain dynamics, and can effectively communicate product capabilities, lead times, and solutions to customers. This role works closely with Engineering, Production, Purchasing, and Customer Service to ensure customer satisfaction while identifying opportunities to grow revenue within existing and prospective accounts.

Elkhorn, WI

• Manage and grow relationships with existing customers through proactive communication and account support.
• Identify opportunities for upselling, cross-selling, and new business development within assigned accounts.
• Generate and follow up on quotations, pricing requests, and sales proposals.
• Maintain a robust sales pipeline and consistently achieve revenue and margin goals.
• Respond promptly to customer inquiries regarding products, pricing, availability, and lead times.
• Develop a thorough understanding of customer applications and manufacturing requirements.
• Process customer orders and ensure accuracy of pricing, delivery schedules, and specifications.
• Coordinate with Production, Planning, Purchasing, and Shipping teams to provide order status updates and resolve customer concerns.
• Monitor open orders and proactively communicate potential delays or supply chain issues.
• Maintain customer records and sales activities within CRM and ERP systems.
• Interpret customer requirements and communicate specifications to internal teams.
• Understand manufacturing processes, production capabilities, and material requirements.
• Collaborate with Engineering and Operations to identify solutions that meet customer needs.
• Assist customers with product selection, application questions, and technical inquiries.
• Support new product introductions and customer projects from quote through delivery.
• Prospect and qualify new business opportunities through phone, email, and online outreach.
• Develop relationships with decision-makers in manufacturing, industrial, OEM, and distribution environments.
• Conduct customer follow-ups to increase quote-to-order conversion rates.
• Analyze customer purchasing trends and identify opportunities for account growth.

• 3+ years of inside sales, customer service, account management, or sales support experience in a manufacturing environment.
• Strong understanding of manufacturing operations, production schedules, and supply chain processes.
• Experience working with ERP systems such as Oracle, SAP, Epicor, Dynamics, or similar platforms.
• Excellent communication, customer relationship, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Proficiency in Microsoft Office Suite, particularly Excel and Outlook.

This is a Permanent position based out of Elkhorn, WI.

The pay range for this position is $25.00 - $32.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:
This is a fully onsite position in Elkhorn, WI.

Final date to receive applications:
This position is anticipated to close on Aug 21, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarter for other accommodation…