Service Technician

Please note that this position is based in Shanghai, China

Job Description – Service Technician

Responsible to:

Service Manager

Reports to:

Service Manager,Lead Service Technician

Subordinates:

None

Competence requirements:

Passing of the ALATAS recruitment test

Apprentice served in either, Electrical, Mechanical or Hydraulic Engineering

Recommended qualifications:

Technical Diploma or Bachelor’s Degree in Mechanical, Electrical, Mechatronics or Industrial Maintenance or Engineering.

Certification in Hydraulic and Pneumatic Systems.

Background in Electrical systems & PLC training

Certification in Rigging and lifting operations

Preferably OEM Training on Cranes

Certification in Working at height, First Aid Fire safety, Confined Space. and Lockout/Tagout (LOTO) procedures.

C1 Driving License

Recommended experience:

Minimum 1 year experience in marine crane environment

Minimum 2 years’ experience in heavy equipment or crane maintenance/repair.

Good knowledge of working with lifting equipment and techniques used

Experience in writing detailed mechanical/hydraulic inspection reports

Experience in troubleshooting problems with mechanical and hydraulic equipment and systems

Possess’ technical skills that relates to Mechanical, Hydraulic, Electrical / Electronic aspects.

Possess’ safety skills, to mention a few;
Rigging & Lifting Safety, Working at Height, Lockout/Tagout (LOTO), Health & Safety Compliance and Emergency Response Skills.

Possess’ Analytical & Problem-Solving Skills

Ability to diagnose complex mechanical/electrical faults under time pressure.

Strong attention to detail when inspecting cranes for wear, cracks or electrical faults.

Root cause analysis to prevent recurring breakdowns

Capability to interpret technical manuals, blueprints and wiring diagrams.

Ability to produce clear factual detailed documented reports for all attendances

Work safely with all site staff to ensure a safe working environment

Must be able to communicate with international clients in written and spoken English.

The Service Technicians often visit client or remote locations to resolve or perform service / maintenance / inspections / repair functions. They are responsible for the installation, maintenance, troubleshooting and repair of equipment, machinery or systems to ensure they operate safely, efficiently and reliably. They work either in the workshop or at customer sites, providing technical support, performing preventive and corrective maintenance, and ensuring compliance with safety and quality standards

The Service Technicians diagnose technical problems, replace faulty parts, calibrate systems, and document service activities. They serve as the link between customers and the company by providing clear communication about technical issues, repair solutions, and service timelines.

Responsible to the Service Manager for all activities undertaken for ALATAS

Efficient and safe operation and maintenance of cranes and other lifting/hoisting gear. Offloading and back loading of supplies and equipment. Supervision and provision of assistance to those assigned to the crane operator by the operations team leader and be familiar with lifting and slinging practices and techniques.

Fully responsible to the Service Manager or Service Coordinator for ensuring that all final verifications specified in Works Instructions, Scope of Works, verbal communications and ALATAS specifications are carried out and completed.

Liaises with the Service Manager or Service Coordinator to ensure that components, material and/or equipment as necessary is inspected and is correct to specifications or as required and ensure, where applicable, that they are delivered in a timely…