Child & Family Case Aide; HHS

This position is responsible for supporting Child Protective Service (CPS) social workers with day-to-day case management tasks to help maintain child safety. This position will supervise and observe parent/child interactions during times identified by the safety plan created by the social worker or supervisor and will follow the plan and intervene as deemed necessary. This includes the ability to de-escalate situations and shield children in the home from unsafe circumstances.

Division:
Children & Family Services

Days:
Monday - Friday*

Work Hours:

8:00 a.m.

- 4:30 p.m.
** Some nights and weekends required

Hours Per Shift: 8

Shifts Per Pay Period: 10

Position FTE: 1.00

Applications are being accepted from current County employees as well as members of the public.

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

• Provide safety service checks and in-home observation of children while with their family where safety concerns have been identified.
• Provide drug screens on consumers with targeted support safety services or ongoing services.
• Provide transportation for consumers who have children in out-of-home care.
• Assist families in remedying identified safety concerns in the home as directed by the case manager.
• Manage present danger threats during all scheduled interaction and report observed threats to the assigned social worker or supervisor immediately before leaving the home.
• Attend family team meetings and staffings.
• Document clearly and thoroughly all concerns and strengths observed, in case notes for each consumer in eWisacwis within required timelines.
• Attend trainings related to the job position such as safety for non-CPS, crisis de-escalation, mental health topics, medical issues, etc.
• Demonstrate a commitment to county safety and risk management efforts.

Associates degree in Human Services field or current enrollment in an accredited university program with a social work major or related field and zero to six months of prior relevant experience. Bilingual in Spanish preferred. Knowledge of Trauma Informed Care principles is essential.

• Valid driver's license.
• Proof of minimum liability auto insurance coverage.
• Must be able to provide a reliable personal vehicle to be used for business travel on a daily basis.

Responds to requests and initiates contacts to exchange confidential and technical information internally as well as basic or general information with others.

This position has authority to make decisions that are within general procedures and protocols; supervision is available as required or requested. These decisions directly impact performance in the job and/or work unit within the department and information is provided with additional research and observations which contributes to the decision making process.

In relation to established procedures, protocols and policies of the County, challenges in this position tend to be diverse, but are typically covered by precedent or established practice.

• Telephone
• Personal Computer/Printer
• Calculator
• FAX Machine
• Copy Machine

While performing duties of this job, the employee is occasionally exposed to wet and/or humid conditions, unclean homes, outside weather conditions, and extreme heat. The noise level in the work environment is usually moderate and the employee is expected to travel to consumer homes as part of their normal work duties.

While performing the duties of this job, the employee is regularly required to sit; and talk or hear. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.

Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.