Desktop Support Technician

Description
The Desktop Support Technician provides frontline technical support for clinical and administrative staff in a hospital environment. This role ensures reliable operation of end-user devices, clinical applications, and network connectivity to support patient care and regulatory compliance.

Key Responsibilities
Provide on-site and remote support for desktops, laptops, printers, mobile devices, and peripherals
Troubleshoot hardware, software, network, and application issues in a timely, high-impact healthcare setting
Install, configure, and maintain operating systems, applications, and security updates
Support clinical systems (e.g., EHR access, badge readers, medical device interfaces) as needed
Manage tickets and document resolutions in accordance with SLAs and compliance standards
Coordinate with infrastructure, security, and application teams for escalations
Maintain asset inventory and perform equipment deployment, moves, adds, and changes
Follow HIPAA and hospital security protocols to protect patient data
Qualifications
2+ years of desktop or IT support experience (healthcare preferred)
Strong knowledge of Windows OS, Microsoft 365, Active Directory, and basic networking

Experience with ticketing systems and remote support tools
Familiarity with EHR systems and clinical environments is a plus
Skills
Desktop, Troubleshooting, Hardware, Active directory, Windows, Windows 10, Support, Technical support
Top Skills Details
Desktop,Troubleshooting,Hardware,Active directory,Windows
Additional Skills & Qualifications
Desktop Support
Job Type & Location
This is a Contract position based out of Elkins, WV.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Elkins,WV.
Final date to receive applications
This position is anticipated to close on Jun 29, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing,…