Desktop Support Technician

The Desktop Support Technician provides frontline technical support for clinical and administrative staff in a hospital environment. This role ensures reliable operation of end‑user devices, clinical applications, and network connectivity to support patient care and regulatory compliance.

• Provide on‑site and remote support for desktops, laptops, printers, mobile devices, and peripherals
• Troubleshoot hardware, software, network, and application issues in a timely, high‑impact healthcare setting
• Install, configure, and maintain operating systems, applications, and security updates
• Support clinical systems (e.g., EHR access, badge readers, medical device interfaces) as needed
• Manage tickets and document resolutions in accordance with SLAs and compliance standards
• Coordinate with infrastructure, security, and application teams for escalations
• Maintain asset inventory and perform equipment deployment, moves, adds, and changes
• Follow HIPAA and hospital security protocols to protect patient data

• 2+ years of desktop or IT support experience (healthcare preferred)
• Strong knowledge of Windows OS, Microsoft 365, Active Directory, and basic networking
• Experience with ticketing systems and remote support tools
• Familiarity with EHR systems and clinical environments is a plus

• Desktop support, troubleshooting, hardware, Active Directory, Windows 10, technical support

Contract position based out of Elkins, WV. Fully onsite.

Pay range: $20.00–$25.00 per hour. Temporary role may include: medical, dental & vision; critical illness, accident and hospital; 401(k) retirement plan; life insurance; short and long‑term disability; health spending account; transportation benefits; employee assistance program; time off/leave (PTO, vacation or sick leave).

Position anticipated to close on Jun 29, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.