Control Room Operator

SUMMARY OF JOB PURPOSE

Duties of the control room operator include the operation of all electrical controls that allow movement of both employees and inmates within the Elko County Jail Facility. This individual is not required to have any physical contact with either inmates or civilians, although verbal contact with both is necessary.

Duties may include, but are not limited to the following:

• Responsible for the operation of the network records computer as well as the State NCJIS computer.
• Responsible to monitor and control the movement of all employees, inmates and visitors within the facility.
• Operate and control the access from various areas of the secured facility.
• Maintain inmate records during the shift.
• Observe inmate activity in day rooms, exercise room, and maintain welfare checks for the safety of the inmates and staff.
• Oversee security of inmates, facility, and other staff members.
• Receive incoming telephone calls to the jail facility.
• Receive visitors, incoming packages, and mail for inmates.
• Communicate with the State through the State computer (NCJIS), running record checks, driver’s license checks, and registration checks.
• Update inmates’ records on the network records computer system.
• Issue commissary as requested, to inmates.
• Receive complaints and take office reports from the public.
• Log records of transactions concerning inmates’ visits, money exchanges, and cell assignments.
• Issue receipts to the public for inmate transactions, as necessary.
• Comply with Elko County policies and department procedures.
• Accurately complete work assignments, in a timely manner.
• Advise supervisor of project/work status.
• Communicates tactfully, both orally and in writing, with co-workers, and the general public.
• Listens carefully and responds appropriately.

• High school diploma or equivalent
• Any combination of experience and education that would likely produce the required knowledge, skills and abilities
• Must maintain a valid Nevada driver's license

• Communicate information as required, both by telephone and radio to other agencies and Sheriff's Office.

• Control and monitor all emergency alert systems that are available.
• Ability to demonstrate a high standard of personal integrity and professionalism.
• Possess computer literacy skills, including experience with database, excel, and word software.
• Ability to pass a criminal and civil background investigation.

An employee in this position must meet the following physical requirements upon application:

• Work is performed in an office setting. Hand-eye coordination is necessary to operate computers and various pieces of office equipment.
• Ability to sit or stand at a computer for several hours at time.
• Frequently required to talk or hear; sit; use hands to finger, handle, feel or operate objects or controls; and reach with hands and arms. The employee is occasionally required to stand or walk.
• Occasionally lift and/or move up to 15 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Noise level in the work environment is usually quiet.

In compliance with applicable laws, reasonable accommodations may be provided for qualified individuals with a disability who require and request such accommodations.