Sportsbook Floater Gold Dust Elko
Listed on 2026-09-16
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Entertainment & Gaming
Customer Service Rep
Job Description
The Sports book Floater is a versatile team member responsible for supporting sports book operations across multiple locations within a designated geographic area. This role provides coverage for various positions, shifts, and properties while ensuring exceptional guest service, accurate wager processing, operational compliance, and efficient sports book operations. The Sports book Floater works independently and collaboratively to maintain business continuity, support team performance, and uphold all company and gaming regulatory standards.
Job DescriptionThe Sports book Floater is a versatile team member responsible for supporting sports book operations across multiple locations within a designated geographic area. This role provides coverage for various positions, shifts, and properties while ensuring exceptional guest service, accurate wager processing, operational compliance, and efficient sports book operations. The Sports book Floater works independently and collaboratively to maintain business continuity, support team performance, and uphold all company and gaming regulatory standards.
Responsibilities- Travel to various sports book locations to provide operational coverage and verify property funds.
- Process race and sports wagers accurately through point-of-sale systems and self-service kiosks.
- Assist guests by explaining betting options and delivering exceptional customer service.
- Maintain sports book equipment and ensure operational readiness.
- Support daily sports book operations, including staff scheduling, training, mentoring, and coaching.
- Promote a positive, high-performing team environment focused on compliance and guest satisfaction.
- Adhere to all company policies, procedures, and Nevada Gaming Control Board regulations.
- Collaborate effectively with management and team members to achieve business objectives.
- Perform additional duties as assigned.
- Minimum one year of cash handling experience in a professional environment.
- Basic computer proficiency, including email, Microsoft Office applications, and internet navigation.
- Strong mathematical and problem-solving skills.
- Ability to prioritize multiple responsibilities in a fast-paced environment.
- Reliable transportation and willingness to travel to multiple locations within a 25-mile radius, often on short notice.
- Flexible schedule with availability to work various shifts, including weekends and holidays.
- Ability to work independently with minimal supervision while maintaining a high level of accountability.
- Strong understanding of regulatory compliance requirements and operational procedures.
- Must be 21 years of age or older.
- Ability to pass a background investigation and obtain required gaming credentials.
At Caesars Digital, We Don’t Just Play the Game — We Set the Standard.
As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.
We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.
From cutting-edge digital platforms including Caesars Sports book, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it.
Ready to make your mark on the Empire?Explore our open roles and discover how you can help shape the future of gaming.
Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).