Scheduler II PRN

Job Description

Description

Schedules Test and Procedures.

Properly completes scheduling of procedures based on room and equipment availability and other requirements for the procedure.

• Verifies conflicts or other scheduling problems with department manager or designee.
• Contacts physician and/or office personnel regarding additions or cancellations affecting their schedule.

Enters orders into the hospital information system and screens for medical necessity.

• Accurately enters orders into the information system on all scheduled patients.

Pre-registers patient in the hospital information system and prepares packet for the next date of service.

• Obtains demographic and financial information from the physician/patient and pre-registers patient and pre-registers patient information.
• Ability to change any/all registration information within the HMS system prior to patients visit to avoid delays in billing.
• Documents pertinent information in comments.

Obtains physician’s order and needed referrals on all scheduled procedures prior to date of service.

• Ensures orders are received prior to date of service and placed with patient information packet.
• Ensures referrals are received prior to date of service from patient
• Orders and referrals are reviewed for accuracy. Missing/inaccurate information will be resolved and a corrected order or referral will be obtained.

Communicates with all affected customers.

• Forwards any problems to the Business Office Director. Supervisor for follow up.
• Completes tasks in a timely and efficient manner.
• Makes constructive suggestions for change which will result in customer satisfaction.
• Answers telephone using proper methods and relays message correctly and in a timely manner.

Knowledge of insurance carriers and the ability to call insurance carriers to verify benefits and eligibility prior to the patient’s date of service.

Has a working knowledge of all positions within the department as well as coordination of monitoring of daily productivity worksheets, recognizing potential problems and offering suggestions to the Coordinator/BOD for improvement.

Ability to collect upfront monies during the pre-registration process with the patient via phone, as well as review any/all open accounts emphasizing collection of monies on accounts.

• Reviews all open accounts with BOD for additional discount options.
• Provides a screen print of all open accounts for admitting with documentation of attempts to collect during pre-registration.

Actively participates in monthly Business Office and Admitting meetings.

Maintains a good working relationship with Physicians and Physician staff, Co-workers, managers and others in position of authority.

Qualifications

Education: High school of equivalent

Experience: Two-three years general admitting experience.