Housekeeping – Elko

Housekeeping - Maverick Casino & Hotel Elko

Payrate: $12.00 / hour

• Housing options available after 90 days*

The Housekeeping Room Attendant is responsible for cleaning guest rooms as assigned, ensuring both hotels’ established standards of cleanliness. This role includes reporting maintenance deficiencies and handling guest requests or complaints while maintaining confidentiality and security of all guest rooms.

• Follow all company and department policies and procedures and Maverick Cleaning and Sanitation Guidelines.
• Clean assigned guest rooms by priority according to established standards and procedures, including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, and removing trash.
• Replace all linen and replenish all bathroom supplies and room amenities.
• Use correct cleaning chemicals for designated surfaces, in accordance with OSHA regulations and hotel requirements.
• Perform rotation cleaning duties as required.
• Transport cart with cleaning supplies, amenities, and linens to assigned guest rooms and position securely.
• Communicate with guests in a professional and friendly manner. Handle guest complaints, ensuring guest satisfaction.
• Ensure security of guest rooms and privacy of guests; hand over any lost and found items from guest rooms to supervisor.
• Maintain knowledge of hotel fire and emergency procedures.
• Inspect rooms for safety hazards and for the operating condition of equipment. Report any damages or maintenance problems to the Housekeeping Supervisor.
• Adhere to Lost and Found policy, including key control.
• Perform related and/or other duties as required.

• High school education or equivalent experience.
• Experience in the hospitality industry in a similar position desired.
• Exceptional guest service skills required.
• Must be able to work in a standing position for long periods of time (up to 8 hours).
• Knowledge of proper chemical handling.
• Detail oriented and self‑motivated to complete all tasks with little or no supervision.
• Must be punctual and have regular and reliable attendance.
• Ability to communicate effectively at all times with all levels of employees and guests.
• Ability to follow all Maverick Gaming standards, policies and procedures.
• Must be able to communicate effectively in English.
• Must be able to bend, stoop, push or pull heavy loads weighing up to 100 lbs.

• Paid Time Off
• Flexible schedules
• Medical, Vision, and Dental insurance
• Short‑Term/Long‑Term Disability Insurance
• Education Reimbursement up to $5,250 annually
• 401(k) plan
• Employee meal discount program
• And more!

This employer participates in E‑Verify and will provide the federal government with Form I‑9 information to confirm that you are authorized to work in the U.S. If E‑Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Employers can only use E‑Verify once you have accepted a job offer and completed Form I‑9.

Salary

Description:

$12.00 / hour