People Services Director

PEOPLE SERVICES DIRECTOR (SENIOR HR LEADER) Overview

We are seeking an experienced People Services Director to lead human resources strategy and operations at a 75‑bed acute care hospital. This senior leadership role reports directly to the CEO and offers the opportunity to shape the future of healthcare in rural Nevada by nurturing a positive, engaged, and high‑performing workforce of 200+ employees. This is a full‑time, exempt position with relocation assistance available.

As the People Services Director, you will be the senior HR leader and strategic advisor to the CEO and executive leadership team. You will drive initiatives that enhance employee engagement, support recruitment and retention, and ensure alignment with the hospital's strategic objectives. This role combines comprehensive HR operations management with strategic workforce planning in a multi‑union healthcare environment.

Strategic HR Leadership:

• Serve as the senior HR leader for the hospital and strategic advisor to the CEO and executive leadership team
• Partner with leaders across the organization to align workforce strategies with business and operational goals
• Lead employee engagement, retention, succession planning, and culture initiatives
• Analyze workforce metrics and trends to identify opportunities for improved engagement, retention, and operational effectiveness
• Develop and implement action plans based on workforce data and organizational needs

Labor Relations & Employee Relations:

• Oversee labor relations activities, including administration of collective bargaining agreements and union partnerships
• Participate in and/or lead union negotiations, grievance management, and employee relations matters
• Manage employee relations investigations, disciplinary matters, and conflict resolution
• Provide coaching and guidance to leaders on performance management, investigations, corrective action, and conflict resolution
• Ensure compliance with labor laws, regulatory requirements, and organizational policies

Recruitment, Retention & Workforce Planning:

• Direct recruitment, onboarding, workforce planning, and retention efforts to support staffing needs
• Support leadership development and succession planning across the facility
• Lead employee development and training initiatives

HR Operations & Compliance:

• Manage day‑to‑day HR operations, ensuring compliance with employment laws, policies, and healthcare regulations
• Oversee HR audits, reporting, documentation, leaves of absence, accommodations, and policy administration
• Develop, monitor, and manage departmental budgets and HR‑related expenditures
• Supervise and develop HR team members while fostering a positive, high‑performance work environment

Education & Experience (Required):

• Bachelor's degree (preferably in HR, Business Administration, Healthcare Administration, Organizational Leadership, or related field)
• Minimum of 7 years of progressive HR leadership experience
• Experience leading HR functions across multiple disciplines including employee relations, labor relations, recruitment, compliance, performance management
• Experience supervising HR staff
• Experience managing investigations and employee relations issues
• Experience advising senior leadership teams
• Experience managing HR operations and compliance functions
• Demonstrated ability to influence leaders and drive organizational initiatives
• Strong communication, coaching, and conflict resolution skills

Experience (Strongly Preferred):

• Acute care hospital experience (strongly preferred)
• Healthcare HR leadership experience in hospitals or health systems with 100+ employees
• Direct union experience (strongly preferred)
• Experience administering collective bargaining agreements
• Experience handling grievances and arbitration preparation
• Experience participating in or leading union negotiations
• Multi‑union environment experience
• Workforce planning and retention strategy experience
• Experience leading culture transformation and engagement initiatives
• HRIS and workforce analytics experience

Certifications (Preferred):

• HR Certifications (SHRM‑CP, SHRM‑SCP, PHR, or SPHR)

• Location:
  
  Elko, Nevada
• Position Level: Senior
• Reports To:
  
  Chief…