Account Management Professional

Key Account Manager, Sandvik Rock Processing, NW USA (NV/UT/MT)

Are you passionate about building strong customer partnerships and delivering value that drives long-term success? Sandvik Rock Processing is seeking a Key Account Manager to support and grow relationships with our most strategic customers across parts of Western USA. This is a high-impact role focused on strengthening key accounts, delivering exceptional service, and identifying new opportunities to expand our business within the mining industry.

• Act as the primary point of contact for major customers, ensuring a seamless and value-driven experience.
• Manage and grow a portfolio of high-value accounts across the region.
• Develop and execute account strategies aligned with overall company sales objectives.
• Build strong, long‑term relationships with key stakeholders and decision‑makers.
• Lead contract negotiations in alignment with Sandvik’s commercial strategy.
• Identify and pursue new revenue opportunities within existing accounts.
• Coordinate cross‑functional teams (technical, service, product) to deliver a consistent and cohesive customer experience.
• Monitor customer activity, market trends, and competitive landscape to inform strategy.
• Provide ongoing support to clients, ensuring high levels of satisfaction and retention.
• Act as a trusted advisor by understanding customer operations and recommending tailored solutions.
• Promote new products, services, and technologies that align with customer needs.

• Proven experience in account management, sales, or customer‑facing roles within mining, aggregates, or heavy industrial sectors.
• Strong commercial and technical awareness, with a demonstrable understanding of crushing, screening, or mineral processing solutions.
• Demonstrated success managing large or strategic customer accounts.
• Experience negotiating contracts and driving profitable growth.
• Ability to understand customer operations and translate needs into value‑driven solutions.
• Strong communication and stakeholder management skills.

• Customer‑first mindset with a focus on long‑term partnerships.
• Strong commercial acumen and strategic thinking.
• Highly organized and able to manage multiple stakeholders.
• Proactive and results‑oriented approach.
• Collaborative team player who thrives in cross‑functional environments.

• 5+ years in mining, aggregates, or heavy equipment sales/account management.
• Proven experience managing key accounts and delivering against sales targets ($5‑20MM range).
• Strong relationship management and communication skills.
• Ability to understand customer operations and identify opportunities.
• Preferred experience with crushing, screening, or mineral processing equipment.
• Background in Western USA mining market.
• Strong commercial acumen (selling value vs. price).
• Ability to develop account strategy and identify growth within existing customers.

At Sandvik, you’ll be part of a global leader known for innovation, quality, and customer success. We offer opportunities to work with industry‑leading products and technologies, a collaborative and supportive team environment, career growth within a global organization, and the ability to make a meaningful impact with key customers.

• A comprehensive total compensation package, including competitive health, dental, and disability insurance.
• A 401(k) retirement savings plan.
• Opportunities for professional competence development and training.
• Opportunities for career advancement.