Field Service Tech

Position: FIELD SERVICE TECH
Field Service Tech - Mining Equipment $2000 Signing Bonus

Position Overview No company can promise uncompromised customer satisfaction without the people to back up and deliver that promise. At Arnold, we have assembled the most comprehensive machinery support team in the western United States. There is nothing in our inventory as valuable as the associates who carry our reputation into the marketplace. With the training we provide, the Field Service Technician helps Arnold to keep that standing.

Essential Job Functions Repairing and maintaining construction equipment

Travel to various job sites

Class A required

Disassemble, clean, and reassemble all construction equipment

Follow specifications and procedures in service manuals and select the designated tools

Measure and identify parts and components for reusability or replacement, ordering new parts as required

Use all test and diagnostic equipment available to make adjustments to machines and systems

Make warranty recommendations and reports in representation of a prime product

Perform minor welding, fabrication, plumbing alignment, and D.C. electric repairs

Guide/supervise subordinates in the repair of machinery equipment

Practice all good housekeeping and safety measures and procedures

Complete service reports in the English Language Assist in the parts ordering process

Process warranty work orders

Process revenue field service work orders, obtain purchase orders from customers

Open and close Work Orders Take phone calls for service jobs Communicate the job status, progress, and/or problems to the customer

Complete special projects as needed

Non-essential Job Functions Assist the Service Manager with various tasks

Maintain a clean workspace and/or truck

Physical Demands and

Working Conditions:

Walking and moving about on foot often through uneven terrain

Lifting over 50 lbs. frequently

Hands/arms operating equipment, hand, and power tools

Seizes helps, or works with hands

Raises or lowers miscellaneous equipment parts and tools

Extends hands and arms in any direction

Bends body downward and forward by bending at knees or waist

Remains in standing position if required for certain repair or maintenance work Climbing In and out of equipment

Read work tickets, parts, and service books and operate heavy equipment

Communication by radio, phone, and in-person

Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone, and in-person

Sits in equipment and vehicles

Lies in a prone position under vehicles and equipment

Knowledge, Skills, and Abilities:

Ability to use MICROSOFT EXCEL, WORD.

Experience with other MS OFFICE programs helpful

Effective written, verbal, and interpersonal skills

Ability to use office machines (fax, copier, computer, etc)
Benefits offered:

Paid Sick Leave Paid Vacation Paid Holiday The company currently pays 100% of the medical premium for associates and family

Dental and Vision plans
401K/Roth with company match

Quarterly and Yearly Bonus programs

Company Stock received to associates with 5+ years of service

NOTE:

This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the organization's ongoing needs.

Arnold Machinery is an equal opportunity, affirmative action, and right-to-work employer. Arnold Machinery does not discriminate based on physical or mental disability where the job's essential functions can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Arnold Machinery Participates in E-Verify
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