Construction Mining Equipment Field Mechanic

Job Summary

Repair, recondition, and service Caterpillar and other Empire line allied machines, systems, and components in the field. Prepare equipment for delivery. Troubleshoot and diagnose malfunctions and failures of machine and engine systems, and their components. Work in adverse weather conditions as needed. Accept all out-of-town assignments requiring extended overnight stays. Communicate orally and in writing information, instructions, and explanations to associates, clients and management regarding equipment conditions, problems, and recommendations.

In addition to your base pay you may be eligible to receive the following differential pay ($5.00 Field Pay & $2.00 Field Service Market Pay).

If offered employment, the specific rate of pay and position grade will be determined based on applicable differentials and the candidate’s level of experience and skill.

• Troubleshoot and diagnose equipment malfunctions and failures.
• Maintain good client relations and support for corporate marketing objectives.
• Repair, recondition, and maintain equipment and components.
• Prepare service reports.
• Plan and control cost of repair jobs.
• Maintain company equipment – keep it clean and orderly.
• Work safely at all times. Adhere to all applicable safety policies.
• Comply with all company policies, procedures, and standards.

• Own and maintain required personal tools.
• Learn and use Empire, Caterpillar and allied product procedures and systems.
• Maintain current MSHA card if work area requires.
• Provide on‑job training to technicians and helpers as assigned.
• Make warranty recommendations.
• Communicate with proper individuals to clarify instructions or discuss scope or progress of job.
• Work overtime as needed.
• Travel to remote locations as needed.
• Perform other related duties as assigned.
• Work within and promote corporate values.

• Communicate verbally and in writing, information, instructions, and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes.
• Demonstrate technical skill competence.
• Possess knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation.
• Maintain appropriate manner, conduct, and grooming in accordance with company policy.
• Work cooperatively and communicate effectively.
• Obtain and maintain CDL if required by state or federal law.
• Knowledge of CAT machine components and systems.
• Maintain acceptable attendance to meet all company standards and requirements.

• High school diploma or GED.
• Current driver’s license.
• Required DOT licensing, medical card, and endorsements as vehicle size dictates.
• Minimum of six months related experience.
• Completion of TRAIN test evaluation.
• Ability to communicate in English (speak, read, comprehend, write).

When performing the duties of this job, the employee is regularly required to sit, use hands, talk, or hear, stand, walk, reach with hands and arms, climb or balance, and stoop or kneel. The employee is required to lift and/or move up to 50 pounds. Specific vision abilities required include close, distance, and peripheral vision. May be required to operate a forklift with appropriate certification.

This position is designated as a “Safety‑Sensitive Position”.

When performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.

• At least six months of related experience in a similar role and environment.
• Ability to speak, read, write, and comprehend English.
• Keep safety as a priority in the work environment.
• Ability to successfully complete a skills assessment (eTRAIN test).
• Valid driver’s license.
• Excellent client service skills.
• Own and maintain required personal tools.
• At least five years heavy equipment technician experience, preferably in a dealership environment.
• Caterpillar work experience.
• Proficient rebuilding/repairing machinery including hydraulics, electrical, powertrain, engines, and Tier IV Emissions systems, failure analysis procedures, warranty claims procedures.

Empire Southwest Is An Equal Opportunity Employer. We Evaluate Applicants Without Regard To Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran Status, And Other Legally Protected Characteristics.

Safety – Respect – Integrity – Teamwork – Excellence – Stewardship – Astonishment