Field Service Technician, Mechanical Cutting

• troubleshoot, repair, and maintain mechanical and electrical aspects of underground mechanical cutting equipment
• responsible for new equipment commissioning and training at customer sites
• inspect equipment for proper performance and determines faults and malfunctions
• adjust equipment and repair/replace defective parts, components, or systems
• test repaired equipment to ensure proper operational performance
• complete accurate time records, technical reports, failure reports, and parts lists
• actively participate in continuous improvement initiatives
• build strong relationships with internal and external customers

• Technical certification or diploma in mechanical or electrical fields or equivalent years of professional field/technical experience
• minimum of 7 years industry-related experience
• Technical experience to include diesel, low voltage, and high voltage electrical
• Success in team environments
• Excellent communication skills
• Previous success in self-motivated roles
• Previous success in customer satisfaction
• Ability to read blueprints and interpret equipment schematics

Demonstrates expertise in troubleshooting, repairing, and maintaining mechanical and electrical systems of underground cutting equipment, with a strong focus on customer satisfaction and effective communication. Proven ability to lead training initiatives and participate in continuous improvement efforts.

• Mechanical And Electrical Troubleshooting
• Equipment Commissioning
• Blueprint Reading
• Customer Relationship Management
• Technical Certification In Mechanical Or Electrical Fields

• Mechanical Repair
• Electrical Repair
• Diesel Engine Maintenance
• Low Voltage Electrical Systems
• High Voltage Electrical Systems
• Equipment Inspection
• Fault Diagnosis
• Parts Replacement
• Technical Reporting
• Continuous Improvement Initiatives

• Excellent Communication Skills
• Self-Motivated
• Team Collaboration
• Customer Satisfaction Focus

• Technical Certification In Mechanical Or Electrical Fields

• Underground Mechanical Cutting Equipment
• Equipment Schematics
• Performance Testing
• Time Records
• Failure Reports