Power Systems Division; Psd Rental Service Advisor

POWER SYSTEMS DIVISION (PSD) RENTAL SERVICE ADVISOR

• Posted :
  July 8, 2026
• Full-Time
• On-site

Elkridge, MD
6387 Old Washington Road
Elkridge, MD 21075, USA

Job Title: Power Systems Division (PSD) Rental Service Advisor

Location: Elkridge, Maryland

Starting Compensation Range: $64,000 - $83,000 per year

The PSD Rental Service Advisor is responsible for communicating with internal and external customers to gather information regarding PSD rental equipment issues and providing repair status updates while repairs are in progress. The role involves opening and processing work orders efficiently and ensuring customer satisfaction.

Requirements for the PSD Rental Service Advisor position include:

• Must have excellent customer service skills and the ability to deal with stressful situations
• Must be a strong communicator with excellent oral and written communication skills
• Must be able to effectively multi-task
• Must have an attention to detail
• Working knowledge of the function and repair of generators, air compressors and temperature control products, preferred
• Must be able to work any shift
• Must be proficient with Microsoft Office Products
• Promote a positive customer experience
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way

Seeking Candidates with:

• Minimum two years’ service related experience
• Rental industry experience, a plus
• High School diploma or equivalent

Physical Requirements:

• Required to sit and talk or hear
• Frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms
• Occasionally lift and/or move up to 20 pounds
• Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus

Competitive Compensation and Benefits:

• Health, dental and vision insurance
• Paid time off
• 401(k), $0.75 to $1.25 match up to 6%
• Life and disability insurance
• In-house training instructors/programs
• Employee referral bonus program
• Tool allowances and tool loans
• Discounts on cellular phone service, computers, and vehicles
• Opportunities for overtime
• Shift differential (if applicable)

Actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non‑discretionary plans), as well as overtime eligibility depending on the role.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug‑free workplace.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.