Senior IT Infrastructure Support Specialist-ICAM & PKI

The Opportunity

Senior IT Infrastructure Support Specialist-ICAM & PKI

Job Category:
Information Technology

Time Type:
Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type:
Regular

Percentage of

Travel Required:

N/A

• Monitor and maintain critical IT infrastructure systems including servers, storage, and network components
• Provide Tier 2 support for Identity, Credential, and Access Management (ICAM) systems in a 24x7 Operations Center environment
• Support customers reporting issues with Enterprise and IC Attribute and Authorization services
• Analyze, troubleshoot, and resolve complex technical issues related to Public Key Infrastructure (PKI) services, attribute services, authorization services, and entitlement services
• Document technical procedures and maintain configuration management
• Use JIRA for ticket management and provide support via email, chat, and phone

• TS/SCI Clearance with polygraph
• Bachelor's degree in System Engineering, Computer Science, Information Systems or related field plus 7 years of relevant experience
• Experience with Public Key Infrastructure (PKI), Attribute Based Access Control (ABAC), and Entitlements Management
• Knowledge of LDAP directories, SQL, and RESTful services
• Experience with ticket tracking systems (e.g., JIRA, Redmine, SNOW)
• Strong analytical thinking skills and ability to solve difficult problems independently
• Experience with UNIX systems preferred

$90,300 - $189,600 (national average for the position)

CATI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.