Transportation Manager

Description

We're a nonprofit organization looking for a Transportation Manager to lead our fleet and driver team. This role works closely with both sales and operations to make sure clothing donation pickups happen on time and in full. It's a hands-on leadership position — you'll be managing drivers, handling dispatch and routing, reporting on status, and solving problems day to day, with regular check-ins with management.

You'll also help build out better processes in operations to improve service quality and get ahead of issues before they happen.

You should have solid routing experience, strong communication and people skills, and be comfortable jumping in to run a route yourself when needed. You'll oversee up to 30 drivers and 35 vehicles (Sprinter vans and box trucks).

• Supervise drivers and transportation staff
• Make sure drivers are working safely, productively, and the right way
• Handle vehicle licensure, registration, and DOT documentation alongside our Safety Coordinator
• Keep track of licensure and training for all fleet members
• Manage the full employee lifecycle for the team — timekeeping, staffing, performance reviews
• Screen, interview, hire, and train new drivers
• Set up random box inspections and keep an eye on missed stops
• Keep company vehicles maintained
• Monitor our GPS tracking system daily
• Adjust and optimize routes as needed
• Cover routes when drivers are out or on vacation
• Install cameras at sites as needed
• Find ways to cut costs and improve efficiency
• Manage safety and legal incidents — accidents, police reports, follow-up, and court appearances if needed
• Ride along with drivers periodically
• Keep our site database up to date
• Run safety meetings with drivers weekly or monthly

• Associate's degree or 2+ years of relevant experience
• 4+ years of transportation logistics or routing experience
• 1+ year of commercial driving experience
• 3+ years of supervisory experience, ideally in a similar environment
• Valid driver's license and must be insurable under our company standards
• Able to obtain a DOT medical card

• Strong communicator, able to read and interpret regulations and present clearly to leadership and staff
• Fluent in English
• Comfortable with Excel, routing software, and databases
• Strong analytical and problem-solving skills, including cost and ROI analysis
• Proficient with Microsoft Office
• Self-driven, detail-oriented, and able to work with minimal supervision
• Flexible and able to juggle shifting priorities

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance