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On-Site FIA Customer Service Specialist
Job in
Elkton, Cecil County, Maryland, 21922, USA
Listed on 2026-07-23
Listing for:
State of Maryland
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Maryland Department of Human Services (DHS) seeks a FIA Customer Service Representative to provide daily in-person coverage for customers seeking economic assistance in Cecil County. Responsibilities include greeting visitors, performing pre-eligibility interviews, and supporting mail and administrative tasks using program guidelines.
The role emphasizes accurate screening, prompt registration within 24 hours, and coordinating with staff to address customer questions while ensuring high-quality
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