Medical Assistant , Outpatient Behavioral Health at Elkton

Christiana Care Outpatient Behavioral Health at Elkton is looking for a Medical Assistant I.

Outpatient Behavioral Health at Elkton, located at 111 West High Street in Elkton, Maryland, provides compassionate, evidence‑based care for individuals facing a range of mental‑health challenges. Our multidisciplinary team of psychiatrists, psychiatric nurse practitioners, therapists, and counselors delivers personalized treatment plans tailored to each patient’s needs. We offer outpatient therapy, medication management, and coordinated support, with access to a full continuum of services through Christiana Care Behavioral Health at Union Hospital.

Patients can rely on our confidential, high‑quality care to help them build resilience, manage symptoms, and improve overall well‑being.

As a Medical Assistant I, you will assist physicians during the examination and treatment of patients, whether through virtual or on‑site appointments. This role is crucial for delivering quality patient care and encompasses various clinical and clerical duties within the medical practice.

• Monday through Friday from 8am to 4:30pm
• No weekends or holidays.

A Medical Assistant I role encompasses a variety of responsibilities aimed at providing patient care and administrative support within a healthcare practice. Key duties include greeting and assisting patients both virtually and on‑site, rooming patients, and preparing them for visits by taking and recording vital signs. The Medical Assistant I performs point of care testing, administers injections and medications, and conducts EKGs when needed.

Support for clinicians during examinations and procedures is critical, and this includes preparing treatment rooms with essential supplies, completing patient‑specific paperwork, and ensuring that electronic medical records (EMR) are up to date with relevant test results for subsequent visits. The Medical Assistant I handles patient callbacks with information as directed by providers and follows state guidelines for the sterilization of medical equipment.

The Medical Assistant I manages prior authorizations, referrals, and medication refills, schedules tests and surgeries, and performs quality control on point of care testing equipment. The Medical Assistant I offers documentation assistance during provider examinations and procedures, undertakes clerical tasks as assigned by supervisors, troubleshoots issues with video visits, and helps patients utilize Christiana Care’s Patient Portal. Safety is paramount, as the Medical Assistant I is responsible for working safely, adhering to departmental safety rules, and promptly reporting any unsafe conditions or violations that could potentially harm patients, staff, or visitors.

• Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with Christiana Care providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off
  —Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth
  —Advance your education with up to $5,250 per year in tuition reimbursement.
• Paid Parental Leave
  —Receive 12 weeks of paid parental leave to support your growing family.
• Retirement Planning & Financial Well‑Being
  —Access two retirement plan options, including a 403(b) with company contributions, plus professional retirement planning services and financial coaching.

• High School Graduate or GED required.
• A graduate of a recognized Medical Assistant Program or hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI).

We are seeking a Medical Assistant who embodies…