Relations Partner

Job Summary

As we build a world-class HR service delivery model, the People Relations Partner (PRP) plays a pivotal role in shaping a high-performing, inclusive workplace culture. This HR role serves as a strategic advisor and case manager within Terumo’s HR service delivery model. This role partners with HR Business Partners and leadership to resolve complex associate relations issues, ensure compliance, and foster a culture aligned with Terumo’s values.

The PRP manages investigations, policy interpretation, and proactive engagement strategies to mitigate risk and enhance organizational performance. The PRP also plays a key role in shaping and delivering clear, consistent communication aligned with Terumo’s operating model and values.

• Advisory & Leadership Coaching, and Associate Communications – Serve as a trusted advisor to associates and leaders in the business, providing guidance on performance-related matters
• Complex Investigations & Case Management – Lead complex investigations and manage cases through resolution in partnership with HR, Legal, and business stakeholders
• Policy Development & Compliance – Analyze trends, update policies, ensure legal alignment across jurisdictions
• Performance Management Enablement – Guide HRBPs and managers
• Workforce Communications – Develop and deliver messaging for organizational changes and associate relations
• Data Analysis & Reporting – Partners with HRBP and Data Analytics to support HR analytics and metrics to help with HR data communications and for effective decision-making
• Training & Enablement – Provide guidance and occasional training to HRBPs and people managers, as required
• Cross-functional Collaboration – Work with Legal, Compliance, and HR Centers of Excellence (COEs) to align practices

General:

• Conduct thorough investigations, synthesize findings, and produce legally sound reports and recommendations.
• Ensure compliance with federal, state, and local employment laws, including HIPAA, ADA, FMLA, and Title VII.
• Collaborate with Legal, Compliance, and HR Centers of Excellence to align practices with regulatory and cultural standards.

KSA’s:

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
• 5-7+ years of progressive HR experience, with 3+ years in associate relations or HRBP roles.
• Proven experience leading complex investigations and advising leadership, with demonstrated ability to manage the full scope of employee relations responsibilities with precision, discretion, and strategic judgment.
• PHR/SPHR or SHRM-CP/SCP certification strongly preferred.
• Experience in a regulated industry (e.g., healthcare, manufacturing, pharma) is a plus.

It is Terumo’s policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law.

As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other…