Medical Receptionist​/Medical Office Clerk

Medical Receptionist / Medical Office Clerk – Bilingual

Location:

Yakima, WA

Job Type: Full-Time

Schedule:

Monday–Friday

Pay: $21–$24/hour

We are seeking a dependable, organized, and professional Bilingual Medical Receptionist / Medical Office Clerk to join a busy medical office in Yakima, WA.

Previous medical office or healthcare experience is required. The ideal candidate will have experience working directly with patients in a medical or healthcare setting and be comfortable handling scheduling, phones, documentation, and general front-office responsibilities.

This is a non-clinical medical office position. Medical Assistant experience is not required, and this role does not involve hands‑on patient care.

• Greet patients and visitors in a professional and welcoming manner.
• Serve as the first point of contact for patients entering the office.
• Answer incoming phone calls and direct calls or messages appropriately.
• Assist patients with general administrative questions and needs.
• Maintain a professional and organized reception area.
• Communicate professionally with patients, providers, staff, and outside contacts.

• Schedule and coordinate patient appointments.
• Manage a busy appointment calendar.
• Confirm and reschedule appointments.
• Coordinate scheduling with patients and office staff.
• Handle multiple scheduling requests and administrative tasks throughout the day.
• Maintain accurate patient and appointment information in office systems.
• Provide general clerical and administrative support.

• Scan medical documents and paperwork into the appropriate systems.
• Organize and maintain electronic and physical records.
• Process incoming paperwork and documentation.
• Ensure documents are accurately routed and filed.
• Handle confidential patient information appropriately.

• Receive and organize incoming packages and deliveries.
• Sort and distribute incoming shipments.
• Handle packages and materials that need to be transported to laboratories or other locations.
• Prepare outgoing materials and packages for shipment.
• Coordinate outgoing shipments and deliveries.
• Take materials/packages to the appropriate shipping location or coordinate pickup.
• Work with laboratory personnel and delivery services as needed.
• Manage daily package activity and ensure items are handled promptly and accurately.
• UPS comes to the office every day, so this position will regularly interact with delivery personnel and handle incoming and outgoing packages.

• Assist with day-to-day office organization and administrative needs.
• Monitor office supplies and help maintain an organized workplace.
• Sort incoming and outgoing mail and deliveries.
• Assist other departments with clerical requests.
• Perform additional administrative duties as assigned.

• Previous medical office or healthcare experience is required.
• Bilingual Spanish/English communication skills are required.
• Previous experience in medical reception, healthcare administration, patient services, medical scheduling, or a similar medical office environment.
• Strong customer service and communication skills.
• Comfortable interacting with patients and the public.
• Comfortable answering phones and managing frequent interruptions.
• Strong computer and data‑entry skills.
• Experience scheduling medical appointments preferred.
• Strong organizational and multitasking skills.
• Excellent attention to detail.
• Ability to learn scheduling and office systems quickly.
• Dependable and punctual with excellent attendance.
• Ability to prioritize multiple tasks in a busy environment.
• Comfortable handling packages, documents, and daily shipping/receiving…