Client Funds Manager

Job Title
:
Client Funds Manager

Classification
:
Non-Exempt

Department
:
Finance

Revision Date
:
December 28, 2022

Reporting Relationships

Reports To:

Finance Director

Positions Supervised:
None

Summary

The role of the Client Funds Manager is to assist the Finance Director in the oversight of the general operations of client funds management; to manage and coordinate efficient use; to assist the Finance Director with resource, client budget management, provide executive level administrative assistance as needed with scheduling, travel, and meeting support.

• Serve as an integral member of the Finance Department, being able to perform all associated tasks including opening mail, photocopying, faxing, mailing, scanning, create and/or modify documents using Microsoft Office, and management of paper and electronic filing systems.
• Serve as a point of contact for walk-in residents, vendors, and visitors to our office, politely greeting and connecting people to the correct resource.
• Perform general office duties such as copying, scanning, printing, delivering mail, answering phones, etc.
• Manage and reconcile client funds and petty cash accounts.
• Reconcile EBT statements for client accounts.
• Reconcile bank statements and complete shared expenses for client accounts.
• Apply for and maintain Representative Payee benefits.
• Prepare Representative Payee reports.
• Apply for and maintain EBT benefits.
• Ensure proper medical billings and documentation are obtained prior to payments.
• Write and monitor financial plans for clients.
• Prepare banking deposits for incoming checks and deposit into appropriate accounts (client or business).
• Create monthly client billings and invoices to guardians.
• Gather receipts, invoices, and statements. File in appropriate folders.
• Prepare and process checks for the regular and timely submission of invoices.
• Prepare check requests for monthly recurring expenses.
• Prepare SSA wage reports.
• Provide effective communication regarding accounts payable and receivable issues with vendors and internal staff.
• Consistently deliver exceptional customer service to all customers both external and internal.
• Consistently regard all resident information and company business as strictly confidential.
• Consistently display a professional, helpful demeanor on the phone, via email, and in person, including maintaining high standards of professional appearance.

Pay

$25.00-$26.00/hour

• High school graduation or equivalent required.
• Bachelor’s degree preferred.
• 2 years previous Financial or Accounting experience.
• Quick Books and Quicken software experience preferred.
• Proficient reading and arithmetic skills required.
• Advanced knowledge of Microsoft Office programs including Excel, Word, PowerPoint and Outlook.
• Ability to accurately keyboard 70+ wpm.
• Proficient 10 Key Skills.
• Excellent written and oral communication skills.
• Problem resolution skills and grace under pressure.
• Advanced Customer Service skills.
• Quick Books and Quicken experience preferred.

• Health & Wellness:
  Medical, Dental, and Vision insurance coverage (for employees working 30 hours or more per week)
• Supplemental Health Options:
  Voluntary Accident, Hospital Indemnity, and Critical Illness insurance coverage options through Met Life.
• Mental Health & Support: A fully employer-paid Employee Assistance Program (EAP) available to employees and their households free of charge.
• Retirement Planning: A 401(K)-retirement plan, which employees become eligible to participate in after one year of continuous service.
• Time off:
  Accrued Sick time, plus an 8-hour Personal Day awarded annually on your work anniversary. Vacation time is offered after one year of continuous service.

Certificates, Licenses and Registrations None