Administrative Support Technician III- Police, Field Operations Command

Overview

Howard County, located in central Maryland between Baltimore and Washington, blends historic charm with a vibrant, cosmopolitan community.

This role provides clerical and administrative support to the Deputy Chief for Field Operations. The position performs advanced technical level administrative work, may include supervisory responsibility for data entry staff, and coordinates scheduling of the data entry function.

• Works and cooperates with co‑workers and supervisors at all levels.
• Learns and performs all essential job functions accurately.
• Provides general administrative support to department staff and supervisors.
• Schedules appointments, meetings, training sessions, and other departmental activities.
• Answers and directs incoming phone calls and distributes mail and correspondence.
• Prepares and types letters, memos, reports, and other documentation.
• Maintains organized electronic and paper filing systems.
• Enters and tracks employee overtime, payroll information, and training details to ensure accurate record‑keeping.
• Assists with tracking Field Training (FTO) assignments and verifying related overtime documentation.
• Compiles monthly reports and maintains Excel spreadsheets for payroll and operational tracking.
• Processes and reviews credit card transaction logs and travel/training documentation for submission to Budget/Fiscal.
• Performs other related duties as assigned.
• This job has no supervisory responsibilities.

High School Diploma or GED and 4 years of related experience, or an equivalent combination of education and experience.

• Considerable knowledge of office practices, procedures, and equipment.
• College coursework in a related field or equivalent combination of education and experience.
• Experience in the field of law enforcement preferred; knowledge of police procedures is an advantage but not required.
• Experience with completing research through electronic resources, gathering and interpreting information, and communicating findings in compliance with policy and laws.
• Acceptable typing ability.
• Ability to multi‑task and effectively utilize time‑management skills.
• Ability to establish and maintain effective working relationships with others.
• Ability to maintain confidentiality and comply with all regulations and legal requirements.
• Must obtain and maintain UCR certification, NCIC CN1 certification, MPTC Instructor Certification, and NCIC Instructor Certification.

Employees are required to sit, use hands, reach, and talk or hear. They may also stand, walk, stoop, kneel, crouch, or crawl, and occasionally lift or move up to 25 pounds. The work environment is an office setting with moderate noise levels. Reasonable accommodations may be made for individuals with disabilities.

Ability to read and interpret documents such as safety rules and operating instructions; communicate effectively; vary writing and reporting style; respond to requests for information; apply sound judgment; conduct statistical reviews; perform basic arithmetic; interpret bar graphs; apply common sense; and handle problems involving multiple variables.

MILES/NCIC Authorization and possession of a valid driver’s license.

Howard County is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The County prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Office of Human Resources directly at Hiring Preference.

Requests for accommodations should not be attached to the application.