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Head of Cloud Reliability & Operations Governance
Job in
Ellicott City, Howard County, Maryland, 21042, USA
Listed on 2026-08-23
Listing for:
Epicor
Full Time
position Listed on 2026-08-23
Job specializations:
-
IT/Tech
Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Epicor is seeking a Director of Service Reliability & Operations Governance to establish clear views of service performance across our cloud environment. You will lead cross-functional collaboration with Support, Customer Success, Product, Engineering, and Cloud Operations to reduce risk and strengthen customer experience.
The role requires 11+ years in cloud operations or related fields with 6+ years in leadership, deep ITIL knowledge, and strong analytical and communication skills to drive
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